Accenture India — pf transfer fraudulent! accenture denying annexure k proof

Address:

560037

Sir
I was employed by accenture from july 2012 to may 2014.
I submitted pf transfer claim through epf india portal, from accenture (My previous firm) to my current firm. The passbook for the member account with accenture now shows 0 balance, but it was not received into my current firm's account.
I checked with pf office, they have confirmed there was no transfer. They asked me to get annexure k from accenture pf office and submit to them to investigate.
I have placed several requests to accenture for annexure k for proof of pf transfer. But no response received till date.
Please advise or take action to expedite this.

Many thanks
Nayana sebastian