[Resolved] Accenture India — Regarding document upload

Prachi1984

Address:

Bangalore

I was interviewed for Senior Analyst- HR Operations vide CID: C4476789 twice on March 17, 2021. I was told by both interviewers that both are HR rounds. I was told that after the 2nd HR round I would get a feedback from the concerned team, but did not get any. After multiple requests on my Accenture login dashboard, I did not get any response but saw an update for document upload on April 13th. After having completed 80% of it, I started encountering some technical glitch. Since, then I have contacted my interviewer but he is unable to track my application saying he doesn't know who posted the job, that there are 500 members in HR team etc. I also raised three requests directly on the website but did not get any response. As of today, I am not even able to view the document upload page now. All error screenshots have been attached.
Now, with document upload pending, I cannot expect my application to move forward. Please help me to expedite this issue.

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May 19, 2021

Complaint marked as Resolved

One of the persons who interviewed me responded saying that my candidature is on hold as the team does not have suitable opportunity matching my profile. I am not sure if this is true, as I was facing technical issue at their job portal while uploading my documents. But have to go by what he has told. So be it! He also said that the team will definitely contact me in future so should keep patience. I am also an experienced Recruiter but have never faced this. Looks like big organizations like Accenture hire like this. Fingers crossed for future!

Accenture India customer support has been notified about the posted complaint.