Accenture India — UAN linking to Aadhar

Hi, I have been an Accenture Employee from 2005 to 2016.
I am really frustrated with the way Accenture India PF team has treated my case. They are asking for same documents multiple times and requesting information I cannot provide.
I have been following up from 22 NOV 2023, for almost 2 years with no resolution.

I have received emails asking for Aadhar card, screen shot of error message and request to raise grievance on PF portal multiple times.
I replied raising grievance is not possible as my Aadhar is not linked to UAN and this can be done only from employer.
I understood there was a name mismatch and Accenture team had submitted requested for name change but was rejected on 18 MAR 2025.

18 MAR 2025 : Requested to provide Aadhar card, PAN, birth and marriage certificate, passport
24 MAR 2025 : I provided all required document in one pdf file
14 MAY 2025 : Accenture PF team requests for same documents again

I am really frustrated as they keep closing the ticket and with a new ticket they asking the same information.
This is happening for the last 1 year.

Email from 14 MAY 2025 which is exactly the same as 18 MAR 2025.
I can provide more emails like this where they asking for screen shot error from PF portal which I cannot access as UAN is not linked to Aadhar.

From: Eb.Socialsecurity
Date: Wed, May 14, 2025 at 11:32 AM
Subject: Please understand my situation o[censored]AN login issue
To:

Hi Vinod,

Thank you for contacting the Accenture PF Query Management Team.

We would like to inform you that your online correction request was rejected by the internal Accenture team due to insufficient documents.

To proceed, please upload scanned copies of the following supporting documents in the UAN Portal so we can submit them for approval:

* Aadhaar Card

* PANCARD

* School Certificate, 10th Mark Sheet, or Birth Certificate

* Passport

[protected] Forwarded message[protected]
From: Eb.Socialsecurity
Date: Tue, Mar 18, 2025 at 11:15 AM
Subject: RE: UAN not linked to Aadhar from Accenture
To:
Hi Vinod,

Thank you for contacting the Accenture PF Query Management Team.

We would like to inform you that your online correction request was rejected by the internal Accenture team due to insufficient documents.

To proceed, please upload scanned copies of the following supporting documents in the UAN Portal so we can submit them for approval:

* Aadhaar Card

* PANCARD

* School Certificate, 10th Mark Sheet, or Birth Certificate

* Passport