[Resolved] Ace2Three — Activate my account | |
My account was diabled. It shows like it was duplicate account . In my account there was about 3800 . I want my account back . Please. I want my money back
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Oct 25, 2021 Complaint marked as Resolved Ace2Three customer support has been notified about the posted complaint. Verified Support Sep 24, 2021 Ace2Three Customer Care's response Thank you for contacting Ace2Three.With reference to your request we understand that your concern is regards to your deactivated account chips transfer . Please be informed that we have checked your account and we see that your concerns were addressed on Date 24-September-2021 and Ticket ID:386236 was raised for chips transfer. Hence we request you to please check the mail which was sent to your registered mail id on Date 24-September-2021. Should you require any further assistance, please email us to [protected]@a23.com. Regards! Team Ace2Three. Note: All users residing or logging in from the restricted States will not have access to our real cash games. For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html | |
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1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
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With reference to your mail we have checked your account and we understand that your concern is regarding chips transfer to your Bank account.
We have checked your account and we see that your account is deactivated under duplicate policy and hence we request you to continue with your primary account.
Please be noted that to transfer your remaining balance to your Bank Account we need your Bank Document which is matching with the profile or else no where updated in Ace2Three and which should be under your name .
However please do share your proper scanning copy of your Bank proof Document (Cheque/Bank Passbook/Bank statement) which includes your name, IFSC Code, Bank account number so that we could check and assist you according.
Hence for more details we request you to email us from your registered mail id to [protected]@a23.com so that we could check.
Should you require any further assistance, Please email us to [protected]@a23.com.
Regards!
Team Ace2Three.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html