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Ace2Three Complaints & Reviews

www.ace2three.com

2.4

Updated: Sep 3, 2024

Complaints 289

Resolved

115

Unresolved

174

Good! Ace2Three values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Ace2Three step up their efforts to fully resolve all complaints 👍

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Recently resolved complaints

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Not opening team edit options 2-15 mins before game.

Cheating with the public

PAN verification error

Not getting my withdrawal

Regarding to Reactivate my disabled account

Most useful reviews

My withdrawal pending

Redeem status successful but not credit in my bank account

not able to add cash

Account disabled

Money transfer mistak

Add cash problem

Ace2Three reviews & complaints(289)

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Address: India

My account has been blocked... company said I cheated online...how people can cheat online game... they are eating our money like monster...

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My instant withdrawal request is pending.im send lot of mail not responsible..my mail id is [protected]@gmail.com.. please registered complaint...

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Hi,
User name : diablo433652

This company has blocked my account and 17000 from my account is taken away stating system has found some discrepancies in my gaming pattern. They have not provided any detailed explanation and when called support they are not providing any further information. I am playing rummy since 8 years in sites like Junglee, Adda52, circle and this is the first time I am facing this issue.
I...

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I have placed a withdrawal request but I didn't received it in bank account, it's showing we have received your redeem request....

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Money getting disappeared from the wallet..CC team is v incompetent and v casual about such a serious thing...almost Rs.300 is disappeared from the wallet since 5th may...there team just ask me to wait without providing any solution.my wallet is in negative Ballance which had never happen in any wallet of online platforms.

Hope I get solution from this platform atleast. I am been with Ace2three for past 9 years and given them...

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Address: India

I started this game as a time pass event, lost more than alot in due course can I get the full amount refunded back to me
Can a goodwill action be don...

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Address: Bengaluru

I played online rummy since 2014 in Ace2three I lost around 45k on the year. after that i stoppled play. in 2022 i continuosly received your account have some bonus like 200rs. i downloaded the app and checked yes 200rs credited in bonus. I started playing rummy again this time i lost 8L in a short period of 5-6 months. so i decresed my add cash limit daily 50000 to 500. on the next day call received from responsible team they asked multiple...

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Very very cheating game...

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Address: 1/101 nudu street mudikandanallur

Withrawal not working...

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I have been playing this game from a long time and got to know that there are many players who are cheating in this game. ( involvement of 3players or more on one table in big pools and points tables)...

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Website: ace2three

My id gets banned without warning or notice and got only mail that ur id has been banned.when i called customer service they have only one answer that email ur queries they were not upto anything they just pick call and reply same thing again again...

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My id gets banned without warning or notice and every time I call customer care they have only one answer that email your queries.After mailing my queries I got Only information that we have detected unfair gaming but it doesn't clarify that what type o[censored]nfair gaming...

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My login is mangpavan,

I was new here i placed a withdrawal request on your website.
I was new and bronze user.
I see somewhere it is written 2-3 working days
Some places it says instant

Someplace it says 4hours.

I don't seriously understand your work flow?
Can you let me know for successfull withdrawal tat and account credit tat

My withdrawal was done...

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Address: Aanand nagar bhola nagar kalwa East thane

My Redeem is successful but amount is not credited...

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I joined a 111 tourney lost first round and rejoined with 111 again and then at final round i won but the Ace23 message shows abnormal activity so kicking out from tourney. It's irritating with Ace23 how a person can do fraud in tourney. Really a frustration...

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Address: New Delhi

Winning amount is not received yet
I played a special tornament and win first rank in the tournament but my winning amount not received....

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I have added 10000 money but status showing failed, amount. Debited from account. It was not yet refunded to my account....

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I have added 10000 it was debited from account but it showing failed status not refunded amount back to my account....

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Playing ace2three is vary harm full, no one will win they won't get money, after winning one game we will lost 20 games, I lost huge amount I don't no how to get money back
I lost my life playing ace2three now I'm in hell vary vary harm full ace2thre.
Do something to get my money back plz...

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Im in tamilnadu.i m not to know about ban but my money was added but cant to play…i want to withdrawal my amount…...

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