Ace2Three Complaints & Reviews

Hope you are doing good.

Referring to your email received, we understand that your concern is regards to KYC.

We are sorry to inform you that we are unable to determine your user id with the above concern.

Hence if you have any concerns then please email us from your registered email id at [protected]@a23.com or send us your user id so that we could check.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Hope you are doing well.

With reference to your report we understand that you want us to activate your account.

Please be informed that we have checked your account and we see that you have opted for self-exclusion due to which your account was placed on hold and to discuss the same we have tried reaching you but unfortunately, we couldn't speak to you.

However, we request you to send an email for activation along with the reason for opting self-exclusion from your registered email id to [protected]@a23.com so that we could check .

Should you require any further assistance, please email us at [protected]@A23.com or call us on[protected].

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

My game I'd is sachin454gg and I want to reopen my account.on my financial loss on A23 platform There will ace2three will not be responsible.Myself will be responsible on my loss.hope you can activate it.(My Ace2three account balance 17000 above). please help me.I Trust you Ace2three...❤️. (Not a my I'd resolved sachin454gg)

Hope you are doing good.

Referring to your email received, we understand that your concern is regards to games and we are sorry to inform you that we are unable to determine your user id with the above concern.

In regards to your concern, we would like to inform you that A23 ensures that all players get a fair platform to play.

The games are in no way prefixed and cards are distributed using a certified Random Number Generator software which cannot be modified or managed at any time by A23. Our random number generator (RNG) software ensures that cards are completely random and doesn't favor any player over other players.

You can see the RNG certificate by clicking on the link below:
https://www.a23.com/certification.html

This certificate is provided by ITech Labs, Australia which specializes in independent testing and certification of online gaming systems. We can assure you that there is no manipulation involved in the games.

Hence if you have any further concerns then please email us from your registered email id at [protected]@a23.com or send us your user id so that we could check.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Please Activate Account

Hope you are doing good!

With above report we understand that your concern is regards to your A23 account.

We are sorry to inform you that we are unable to determine your actual account with above details and we request you to share your account user id.

Hence we request you to reach us from your registered mail id along with above concern and user id to [protected]@a23.com or please feel free to get back to us and also You can call us at[protected]Local charges apply) and we would be glad to assist you

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Hope you are doing good.

At the outset, we are sorry for the inconvenience caused.

Referring to your e-mail, we understand that you have made a purchase at A23 and the amount was debited from your bank account but not added to your A23 account real chips.

If transaction was done form bank then if the amount which is debited from your bank account and not added to your real chips would be added to your A23 account real chips within 3 hours (or) refunded back to your bank account from which you have made the purchase within 7-10 working days.

In-case, if you have not received the amount even after 10 working days, please do get back to us with the bank transaction statement from date of purchase to till date. So that we can check and assist you further.

Hence for further concerns we request you to get back from your registered mail id to [protected]@a23.com so that we could check.

Should you require any further assistance, please mail us at [protected]@a23.com.

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Hope you are doing good.

With reference to your report we understand that your concern is regards to missing chips from your A23 account.

Please be informed that as per the telephonic conversation which you had with our customer support on 24th and 25th April 2022 we have raised a Ticket id:408095 to our concern team to check.

Hence we request you to wait till the ticket gets resolved and if you have any further concerns then we request you to get back from your registered email id to [protected]@a23.com so that we could check.

Should you require any further assistance, please email us to [protected]@a23.com.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Regards,
Team A23.