[Resolved]  Ace2Three — Astharr my id name

Hai sir i am last match just now 500rs 201 pool game.. Cheating for 2 members. I am capture video recording.. Proof.. This match i will winning chance so much but cheeting person is win. Please check and refund me. Imediate action please... User name... (Madhv2988) (Sathvikchand) already my amout 8000 loss but nor video recording this time i am video action imediate pls refund my money
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Aug 12, 2021
Complaint marked as Resolved 
Ace2Three customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2020
Ace2Three Customer Care's response
Hope you are doing good.

Its unfortunate to know you feel this way.

Referring to your query reported on 13-July-2020 suspecting unfair game play between opponents ""sathvikchand and madhv2988" in game id[protected]Rs 500/- 3entry 201-pool game), we have raised a ticket to our concerned team to check the game.

Kindly note the Ticket ID: 329528 for further references. We will get back to you in 7 to 10 working days.

Also, we would like to inform you that, you may report any issues related to game from "Report a problem" option available on game table.

Should you require any further assistance, please email us to [protected]@ace2three.com.

Regards,
Team Ace2Three.

Note: TELANGANA USERS- All users residing or logging in from the State of Telangana will not have access to our games. Further, if you are proceeding to access or play our real money gaming despite logging in or being a resident of Telangana we will block and deactivate your account.

Click on the link to know more: https://www.ace2three.com/tsrummycompliance.html
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