Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints(12390)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suspended
Apr 5, 2026
Report
Copy

Free Fire Id Unban my UID-2626683877 my id unblock sir please I request I am something try but not solved my id

Address: Radhe shyam colony jai singh pura bangar mathuea uttar pradesh ,india

Mene apni id or email apne dost ko di khelne ke liye usne pata nhi con sa hack laga ke khela pta nhi or uske bajah se meri id ban ho gayi
Please aap meri id ko Unban krane ki Kripa kare
Sir/mam
My UID-[protected]
email - [protected]@gmail.com
Mobile no. [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tcz joker
Mar 2, 2026
Report
Copy

Account ban Appeal for Account Ban UID 8788109410

Address: 1 Fusionopolis Place#17-10, Galaxis, Singapore 138522.

Dear Garena Free Fire Support Team,
I hope this message finds you well.
I am writing to sincerely apologize regarding the suspension of my Free Fire account (UID: [protected]). I recently discovered that my account was banned due to the use of third-party files. However, I want to respectfully explain that I did not personally use any unauthorized tools, hacks, or third-party applications.
My account was unfortunately...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tcz joker
Mar 2, 2026
Report
Copy

False account ban

Address: 1 Fusionopolis Place#17-10, Galaxis, Singapore 138522.

Hello Garena, Please there is an issue with my Freefire account. So basically I have a friend of mine my logs and he hacked it and used third party files on it. This really hurt me bcos I didn’t even know that he was using third party files until the account got banned. I have built this account from scratch with all my money and I would really appreciate if it was unbanned and promise to never violate the community rules againbr...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivamdudhe5
from Yavatmal, Maharashtra
Dec 21, 2025
Report
Copy

Free Fire Id Unban

Address: Yavatmal, Maharashtra, india

Hi Garena Team I would like to put an unban request about my Free Fire account, which has been recently banned for no reason in f[censored]pdate. Please check the account once again manually and kindly unban my Free Fire account as soon as possible. Free Fire ID: [protected] Free Fire Username: ༄ᶦᶰᵈSʜɪᴠᴀᴍ益...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hanif@55
from Mumbai, Maharashtra
Oct 20, 2025
Oct 20, 2025
This thread was updated on Oct 20, 2025
Report
Copy

Unben id

Address: Mumbai

Dear Garena Free Fire Support Team, My name is once again, and I have been playing Free Fire since 2020. I have always enjoyed and supported the game for almost 5years, and I have never used any illegal tools, hacks, or third-party panels.

Today, when I tried to log into my account, I was shocked to see that it has been suspended for permanent. I am very sure that I have not violated any of the game's policies. My account and...
Helpful
Found this helpful?
Write a comment
Report
Copy
W
[email protected]
Oct 2, 2025
Report
Copy

Free fire

Address: Tamilnadu

Dear Free Fire Support Team,

I am writing to request the unsuspension of my Free Fire ID: [[protected]]. My account was suspended on [03/09/2025] due to [abnormal moment, if known].

I understand that the suspension was due to a violation of the game's terms of service. I take full responsibility for my actions and assure you that it will not happen again in the future.

I am a loyal player of Free...
Helpful
Found this helpful?
Write a comment
Report
Copy
F
FL4ME HIGHLIGHTS
Sep 4, 2025
Report
Copy

Appeal for Account Review - UID: 1199561633

Dear Garena Support Team,

I am writing to respectfully appeal the recent ban on my Free Fire account (UID: [protected]). My account has been banned for 0 days, and I believe this action may have been taken in error or due to a misunderstanding.

Account Information:
• Player UID: [protected]
• Ban Duration: permenant
• Server: India
• Date of Ban: [20-july-2025]br...
+1 videos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
[email protected]
Aug 21, 2025
Report
Copy

UID se pata kisa kare gmail id konsa tha

Address: Anjur diva petrol pupm mumbai

UID [protected] (Name: SCARY_DADA99]
Kaise pata karen kaun sa gmail id login tha
Please help me 🙏...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Munna#-৳@#
Aug 17, 2025
Aug 17, 2025
This thread was updated on Aug 17, 2025
Report
Copy

Free fire Account Permanent Ban

Address: Chittagong

I Don't use anything but my I'd I's ban
Plz sir backe my I'd plz.plz...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
H
Hemant4678
from Bilaspur, Haryana
Jul 28, 2025
Report
Copy

Unban my id please

Hello sir i am playing free fire from 2 years and had spent more than 50000 rupees. On 2 july i saw my account is suspended as someone hacked my account and used some unusual activity. My id is[protected] and user name is Guru Plz unsuspend my account as i am old player and reached this level by hard work [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kushal krish
from Kolar, Karnataka
Jul 6, 2025
Jul 6, 2025
This thread was updated on Jul 6, 2025
Report
Copy

My transaction id id FMPIB[protected] and my upi id is [protected]@fam please give diamonds in free fire account or refund it
Jul 06, 2025
Updated by Kushal krish My phone num is [protected] contact me as soon as possible my transaction id is FMPIB[protected] and send my money to upi id [protected]@fam as soon as possible or 3180 diamonds to my free fire account by today
Jul 06, 2025
Updated by Kushal krish My transaction FMPIB[protected] and upi id [protected]@fam plz refund it
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    [email protected]
    Jul 2, 2025
    Report
    Copy

    Money taking

    Website: Garena Free Fire ff.garena.com Garena Free Fire

    Hi garena freefire i am from india,
    I am play freefire more than 3 year's, and my game level is 64 and 6000+ likes, so i am talk to suspend my freefire account on 1 july on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    K
    kellysan1
    Jun 29, 2025
    Jun 28, 2025
    This thread was updated on Jun 28, 2025
    Report
    Copy

    Subject: free fire game cheaters and hackers use hack file use in free fire game.

    Address: [email protected]

    Hello dear garena. I have complain & i reports against cheaters & hackers. Dear ceo singapore garena help centre. I need some help you. Singapore garena headquarter officers & team service care & manager. I report some against cheaters gamers & hackers ban request. Please garena headquarter officers & team service care & ceo manager. Please ban this cheaters gamers players. Cause this players was hack files use...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    N
    Nkk Freefire
    Jun 27, 2025
    Report
    Copy

    I'm complain about my Freefire account was hacked

    My Free Fire account (UID: [[protected]]) has been hacked. This account rightfully belongs to me. It was originally linked to my old Facebook account, but a hacker has changed the login details including the name, email, and phone number.

    When I tried to log back in, I accidentally created a new Facebook account using the same old login email and phone number. Now I can’t access my original Free Fire account at all.br...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    Mini9919181
    Jun 14, 2025
    Report
    Copy

    Requesting Help with Suspended Free Fire Account UID: 1634166882

    Address: Dhaka 🇧🇩

    Dear Garena Free Fire Support Team,

    I hope you are doing well.

    I am writing this message with deep respect and concern regarding the suspension of my Free Fire account. My account (UID: [protected], Nickname: Akash FF) was recently suspended for alleged "abnormal activities."

    I would like to state honestly that I have never used any kind of hacks, cheats, or third-party tools in the game. I have...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    R
    Rinku Rohidas
    Jun 3, 2025
    Report
    Copy

    My facebook account was suspended

    Address: Jharasuguda
    Website: Free fire india

    Dear Garena Free Fire India, my Facebook account in which I had free fire login has been suspended. I have a request whether I can login using the same ID through Gmail. Please respond as soon as possible please...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    Siyampk
    May 15, 2025
    Jun 26, 2025
    This thread was updated on Jun 26, 2025
    Report
    Copy

    My game id unban

    Address: Dhaka

    My Free Fire account has been suspended because of my small mistake. I would like to request you to please review my account once and unsuspend it. I am ashamed of my mistake and I promise you that I will never make such a mistake in future
    Please help Garena Please
    My Game Id Code[protected]
    My Game Id Name ☂UMPالملك모
    My Game Id Level70...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    V
    Vivo 1906
    May 10, 2025
    Report
    Copy

    Unban my account

    Address: India

    Free Fire Team,
    I am a very Old player I free fire my account got suspended without any reason and it's been 3 years I am keep reporting this issue but I got same reply again and again I even gave clip for proof that I am not guilty o[censored]sing any third-party application and that was an in game error
    In game uid:[[protected]]
    Please unban my account......
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    R
    robiullaskar8
    from canning, West Bengal
    Apr 18, 2025
    Apr 18, 2025
    This thread was updated on Apr 18, 2025
    Report
    Copy

    Ff I'd unban

    Address: West Bengal, Canning, south 24 parganas,thakuraniberia, Pangaskhali,743376
    Website: free fire

    Dear Garena Free Fire
    I need this ID very urgently. I have opened a YouTube channel on this ID and I have only one ID for me. Please deactivate it. I have used it a lot on my ID due to which the ID has been banned.It would be nice if you could please return my ID.

    Region: India

    UID: [protected]

    Nickname: ⓋᏨᏬᎿᎬᏕᎯᎠᏰᎾᎽ

    br...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    B
    Bot0p0
    Apr 6, 2025
    Report
    Copy

    Garena Free Fire Max

    Address: Singapore

    Free Fire Team,
    I am a very Old player I free fire my account got suspended without any reason and it's been 3 years I am keep reporting this issue but I got same reply again and again I even gave clip for proof that I am not guilty o[censored]sing any third-party application and that was an in game error
    In game uid:[protected]
    Please unban my account...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Related businesses

    Gameloft
    1
    (51)
    Taashtime.com
    5
    (3)
    Ace2Three
    2.4
    (291)