Ace2Three Complaints & Reviews

Greetings from Ace2three.

Referring to your query, we are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@a23.com from your register email id. So that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Greetings from Ace2Three.

With reference to your complaint we understand that your account got deactivated. We apologise for above response.

Please be informed that we have checked your account and we see that it was deactivated under duplicate account policy.

Now you will have to continue with your primary account.

Hence we suggest you to email us your updated Bank statement from your registered email id at [protected]@a23.com so that we could check.

Note: Ace2Three does not entertain multiple user ids for the same player. Hence creating multiple accounts by the same user is against the acceptable user policy of one user id per player.

If you have any further queries/concerns, please email us at [protected]@a23.com

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Greetings from Ace2three.

Referring to your query, we are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@a23.com from your register email id. So that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Greetings from Ace2three.

Referring to your query, we are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@a23.com from your register email id. So that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Greetings from Ace2three.

Its unfortunate to know you feel this way.

Referring to your query, we are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@a23.com from your register email id. So that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Thank you for contacting Ace2Three.

With reference to your complaint we understand that your concern is regards to redeem amount.

However we are sorry to inform you that we are unable to identify your Ace2Three account "user id" from above complaint.

Hence we request you to send email request from your registered email ID of your Ace2Three account to [protected]@a23.com for any further assistance.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Thank you for contacting Ace2Three.

With reference to your complaint we understand that your concern is regards to redeem amount.

However we are sorry to inform you that we are unable to identify your Ace2Three account "user id" from above complaint.

Hence we request you to send email request from your registered email ID of your Ace2Three account to [protected]@a23.com for any further assistance.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Thank you for contacting Ace2three.

With reference to your complaint received enquiring about redeem processing, please be informed that the redeem request will be approved and processed immediately to your Bank account.

Please note, whenever you place a redeem request, the redeem will go under scan (Automated checks) and will be processed immediately, if there is no unusual gameplay activity is identified.

Once the redeem is approved from our end, an automated SMS notification will be sent to your registered mobile number.Also, no redeem is pending in your account now, however if the same is processed already then we request you to check your latest Bank statement.

Hence we request you to share the redeem amount and redeem placed date details from your registered email id to [protected]@a23.com so that we could check.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Thank you for contacting Ace2three.

With reference to your email received enquiring about redeem status, Please be informed that the redeem of amount 101 requested on 03-July-2021 was approved and processed to your Bank account on 05-July-2021.

Please check your updated bank account statement for the same .

You will receive an SMS, once the redeem is approved from our end. The amount will be credited to your bank account in the next 4 hours post receiving the SMS.

Please note, whenever you place a redeem request, Your redeem will go under scan (Automated checks) and will be processed immediately, if there is no unusual gameplay activity is identified.

Incase if you have not received above amount then to discuss with us regarding the same, please feel free to get back to us and also You can call us at:[protected]Local charges apply) or you can email us the same so that we could check.

If you have any further queries/concerns, please email us at [protected]@a23.com from your registered email id.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

My game I'd is vij1176 and I want to reopen my account.on my financial loss on A23 platform There will ace2three will not be responsible.Myself will be responsible on my loss.hope you can activate it.(My Ace2three account balance). please help me.I Trust you Ace2three...❤️

User ID subramani006 I redeem rs. 9793 6/8/21 redeem status success but money not credit Bank account already 3 days complete customer service is bad not prefer response

Hi, did you got your money back, I am asking you because I am facing this issue now

Why does it take so long to redeem?

Hope you are doing good.

We are sorry for the inconvenience caused.

Referring to your query, we understand that your concern is in regards to your transaction.

Having checked your account, we see that you have tried to make purchase of Rs.500 on 28/May/2021 but unfortunately it was unsuccessful.

Please be notified that if the amount is not credited to Ace2Three within 3 to 4 hours then it would be added to your bank account with in 7 to 10 working days.If the amount is not credited to your Ace2Three account and also to your Bank Account after 10 working days, we request you to share the complete bank statement from the day of transaction to 10th working day, so that we could check and assist you accordingly.

Please be noted that when amount is not added to your Ace2Three Account that means the amount is stuck with bank or payment gateway for some network issue.

Note:Due to network fluctuation you might face this type of issue so we suggest you to please check your network connection and try to initiate purchase when your network is strong.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Greetings from Ace2three.

Its unfortunate to know you feel this way.

Referring to your query, we are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@A23.com from your register email id. So that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@A23.com.

Regards,
Team Ace2three.

Greetings from Ace2three.

Its unfortunate to know you feel this way.

Referring to your query, we are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@A23.com from your register email id. So that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@A23.com.

Regards,
Team Ace2three.

Greetings from Ace2three.

Its unfortunate to know you feel this way.

Referring to your query, we are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account in which you have placed redeem or you can write us on [protected]@A23.com from your register email id. So that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@A23.com.

Regards,
Team Ace2three.

Hope you are doing good.

With reference to your query regarding the account "ramsur97", kindly be informed that the account "ramsur97" has been deactivated as duplicate of other Ace2three account and hence, you will not be able to login to this account anymore.

So we request you to continue with your primary account in which your kyc is verified.

In case if you have any concerns about accessing your primary account and also regarding the balance available in "ramsur97", please do get back to us from the registered email id of your primary account or You can also call us on our customer care number[protected] to discuss regarding the same.

Creating multiple accounts is against the policy of Ace2three, Please make sure that no duplicate accounts are created.
Please refer to the below link:https://www.A23.com/termsandconditions.html

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Hope you are doing good.

With reference to your query regarding the account "ramsur97", kindly be informed that the account "ramsur97" has been deactivated as duplicate of other Ace2three account and hence, you will not be able to login to this account anymore.

So we request you to continue with your primary account in which your kyc is verified.

In case if you have any concerns about accessing your primary account and also regarding the balance available in "ramsur97", please do get back to us from the registered email id of your primary account or You can also call us on our customer care number[protected] to discuss regarding the same.

Creating multiple accounts is against the policy of Ace2three, Please make sure that no duplicate accounts are created.
Please refer to the below link:https://www.A23.com/termsandconditions.html

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Hope you are doing good.

With reference to your query received enquiring about redeem status, Please be informed that the redeem of amount Rs 100/- requested on[protected] was approved and processed to your Bank account on[protected].

Please check your bank account statement for the same.

You will receive an SMS, once the redeem is approved from our end. The amount will be credited to your bank account in the next 4 hours post receiving the SMS.

Please note, whenever you place a redeem request, Your redeem will go under scan (Automated checks) and will be processed immediately, if there is no unusual gameplay activity is identified.

Should you require any further assistance, please email us to [protected]@A23.com.

Regards,
Team Ace2three.

Greetings from Ace2three.

Its unfortunate to know you feel this way.

Referring to your query, we are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@A23.com from your register email id. So that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@A23.com.

Regards,
Team Ace2three.