Ace2Three.com — fraud game you would be playing with their players who can see your cards

Address:Raigad, Maharashtra, 410206

THIS IS THE MAIL WHICH I RECEIVED FROM ACE2THREE WHILE LODGING COMPLAINT AGAINST THERE FAULT

Its unfortunate to know that you feel this way.

Referring to your e-mail received on 31-Jul-2019, we would like to inform you that we at Ace2Three ensure that all players get a fair platform to play.

We do not show partiality to any player. Once the deck is shuffled, it is set, and the order in which the cards are dealt cannot be changed. The software that shuffles and deals the cards cannot control who wins and loses the game. It is upto the players in the game.

Ace2three does not held any responsibilities for your wins/losses and it only provides a secured platform to play online rummy and Ace2three does not have any influence on outcome of game.

Please be informed that, we does not have any site players on our gaming platform and all players are GENUINE with appropriate level of KYC verification. As a part of our policy, any employees of Ace2three are not allowed to play on Ace2Three. To check the health of the system and reproduce customer reported issues, we maintain a handful of test accounts on production system.

These accounts are marked as internal test accounts in our back office systems and no redeem of real chips is allowed for such accounts. Also, only the marked internal test accounts can use office premises to login and play in the production system to check the system health if required.

Kindly refer below link:
HTTPs://WWW.ace2three.com/security.html

Our aspiration is to provide a safe and secure platform to play online rummy. Player Safety and trust are of paramount importance to us.

Hope this explains YOUR QUERy. Please let us know if you need any further assistance.

Regards,
Team Ace2Three.

Note: TELANGANA USERS- All users residing or logging in from the State of Telangana will not have access to our games. Further, if you are proceeding to access or play our real money gaming despite logging in or being a resident of Telangana we will block and deactivate your account.

Click on the link to know more: HTTPs://WWW.ace2three.com/tsrummycompliance.html

AND THIS IS MY REPLY TO THEM

On your reply there are many reason which shows you guys manipulate the game and sending me email and justifying that you don't do that utter ## I will tell you how I lost 6k in 10 mins I played your 1 on 1 game and i am very much sure the opponent was your site player you tell me Continuous 5 time how can I get cards from which I can not make any sequence nor a set and if it was one game or 2 game I would have understand but all the game I got pathetic cards and your site player was declaring the game in every 3 mins how this is possible and you guys don't justify about your fair play and I know your site player and he gave this information and to be frank give back my money or else be ready for all the consequence and consider this my last warning to you all guys today is 8th of August you have time to give back my money till 12th of August after that I will report your game and file a police complaint against your fraud company with the help of your site player and he will tell everything to police about the manipulation you do plus will add a youtube vedio and will let people now about your fair ### game and last but no the least will give all the details to CYBER CRIME so the talks are over you have time till 12th of August add 6000rs in my PAYTM account from where I added those money and I won't hearing any apolizes mail from you give my money or don't reply and wait till 13th August morning
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I have losed my balance from ace 2three account and my account user name was dev0510 and I losed 100/- from account so please slove my issue as soon as possible

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    1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
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