Ace2Three.com — They didn't credit my money in my account refund

I made a transaction on 13th june. Through sbi. Due to technical problems money was not successfullu added in account. But they deducted my money. But they didn't refund my money back yet atleaset they did not try to solve not trying to reply. Disgusting please ban that type of illegal games. I need my money. Here are my transaction details
13 jun
2020
To transfer-inb head
Infotech india pvt l
Tech_headinf payment-
[protected]igait
Zrxj1
Transfer to
459
100.00