[Resolved] Ace2Three — I want edit my profile.change date of birth.

suyambu95

Aug 16, 2021

Address:

tamilnadu

Now my a23 account is disabled.because of my kyc rejected.i want to edit my profile ( date of birth is 17/06/1995 correct one is 04/06/1995).after changed my date of birth i will submit my kyc documents.

+1 photos

Was this information helpful?

No (3)

Yes (6)

Aug 16, 2021

Complaint marked as Resolved

my account is disabled.my kyc is rejected.because date of birth is wrong in my profile.i want to change my date of birth.correct date of birth is04/06/1995. my id:muthukuma265 mail:[email protected]

Ace2Three customer support has been notified about the posted complaint.

Aug 16, 2021

Updated by suyambu95 still now my complaint is not solved

Verified Support

Aug 18, 2021

Ace2Three Customer Care's response Thank you for contacting Ace2Three.

This e-mail is to inform you that, we have kept your account " muthukuma265" on hold under duplicate account, as you already have another account in Ace2three.

You will not be able to access this account anymore and we suggest you to use your primary account.

Kindly do not create multiple accounts, as it is against our terms and conditions & fair play policy.

If you have any further queries/concerns, please email us at [protected]@a23.com

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Aug 18, 2021

Updated by suyambu95 money is credited to my account.thank you.problem is solved

Related Ace2Three reviews

View all 288 Ace2Three Reviews

Comments

19tume026 Gokul B

Aug 31, 2021

I want to change my name from "GOKUL BALASUBRAMANIAN " to "ARUNPRAKASH SUNDARAMOORTHY" and date of birth from "14/03/2002" to "23/06/1999". My username "vegitooo", my mail id "[protected]@gmail.com". I'll complete my kyc after the change is made.