[Resolved]  Ace2Three — I want edit my profile.change date of birth, gender

Now my a23 account is disabled.
because of my kyc rejected.i want to edit my profile

Account Name : Yellow rose, correct one : Ishwarya Kumar
Date of birth :[protected], correct one:[protected]
Gender: Male, Correct one : Female

profile name : karthik02452
+1 photos
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Nov 8, 2021
Complaint marked as Resolved 
Ace2Three customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2021
Ace2Three Customer Care's response
Thank you for contacting Ace2Three.

With reference to your request we understand that your concern is regards to your account.

Please be informed that your account is still in active status.

However we see that you want us to change your profile name along with date of birth details and to change the same we request you to send both the sides of your KYC ID and Bank or Pan document from your registered mail id to [protected]@a23.com so that we could check.

Further you may write us on [protected]@a23.com from your register email id so that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
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