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288
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83
Resolved
115
View all 288 Ace2Three reviews & complaints
1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
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Referring to your concern, we understand that your concern is regards to games and losses .
Kindly be informed that the wins / losses are completely based on the player's skill and Ace2Three ensure that all players get a fair platform to play.
Ace2Three is not responsible for your Loses as mentioned in Terms & Conditions of Ace2Three. The monies you lost are against players like you who have appropriate level of KYC verified.
The software that shuffles and deals the cards cannot control who wins and loses the game. It is upto the players in the games.
However we are sorry to inform you that we are unable to determine your account's user id and we request you to please provide your User id or get back from the registered mail id of the concerned account to [protected]@a23.com so that we could check and assist accordingly.
If you have any further queries/concerns, please email us at [protected]@a23.com.
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html