Ace2Three — Missing money

Thank you for contacting Ace2Three.

With reference to your mail we understand that your concern is in regards to failure transaction of Rs 475 on Date 15-November-2021 through Tpsl which got unsuccessful.

Please be notified that if the amount is not credited to Ace2Three within 3-4 hours then it would be added to your wallet in 7-10 working days.

Also, kindly be updated that Ace2Three is not be responsible for any failure transaction as Ace2Three doesn't have any controls on it and payment usually get processed from the payment gateway.

However we request you to try from alternative portal such as Mobile browser and also try from different payment methods such as wallets or UPI.We suspect that the issue might be due to some network related issues. You may always choose to try from different Internet server or try from different device.

If the amount is not credited to your Ace2Three account and also your Bank Account after 10 working days then we would request you to share the bank statement from the day of transaction (date) to 10th working day (date), so that we could check and assist.

Hence for more concerns you can write us on [protected]@a23.com from your register email id so that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html