Ace2Three — Money getting disappeared from wallet

Ace2Three — Money getting disappeared from wallet

B Bhav1477 May 16, 2023 May 18, 2023 This thread was updated on May 18, 2023

Money getting disappeared from the wallet..CC team is v incompetent and v casual about such a serious thing...almost Rs.300 is disappeared from the wallet since 5th may...there team just ask me to wait without providing any solution.my wallet is in negative Ballance which had never happen in any wallet of online platforms. Hope I get solution from this platform atleast. I am been with Ace2three for past 9 years and given them a lkh of revenue still been not valued as a customer. My id bhav1477 [protected]@rediffmail.com Was this information helpful? No (0) Yes (0)
Ace2Three customer support has been notified about the posted complaint.
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Ace2Three Customer Care

from Hyderabad, Telangana

May 18, 2023

Verified Support

Thank you for contacting A23.

Referring to your report, we understand that your concern is regards your struck and negative balance in your A23 account.

As per the call conversation which you had with the customer support on Date 13-May-2023, we have already escalated the concern to our concerned team.

However as informed on Date 17-May-2023 we have resolved the negative balance issue. Concern team is investigating struck chips issue on priority basis and as agreed the resolution we have also issued a gift voucher to your account on the same day.

We apologies for the inconvenience this may have caused and appreciate your patience throughout this process.

If you have any further queries/concerns, please email us at [protected]@a23.com.

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html