Ace2Three — Money transfer mistak

Yesterday I had withdrawn 4000 but due to my mistake, the money has been transferred on your receipt of return cash free, do you have the power to refund my 4000?
My user id-Akshay895h
Upi id- [protected]@paym
Please sir refund my amount
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Ace2Three customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2021
Ace2Three Customer Care's response
Thank you for contacting Ace2Three.

With reference to your complaint we understand that bymistake you have transfered your redeem amount back to us.

Please be informed that we have processed your redeem of Rs 4000 on Date[protected] to your bank account, however we haven't received any such request from your end as mentioned above.

Hence we suggest you to email us your updated Bank statement from your registered email id at [protected]@a23.com so that we could check.

If you have any further queries/concerns, please email us at [protected]@a23.com

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
Aug 16, 2021
Updated by Akshay895h
Please check us

Aug 17, 2021
Updated by Akshay895h
No one is answering, I am not able to get my money
Aug 23, 2021
Updated by Akshay895h
On August 13, money was transferred to you from my Paytm account, till now no repliy has come, no money has come back on the mail, what is your team doing
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