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48%
Complaints
288
Pending
83
Resolved
115
View all 288 Ace2Three reviews & complaints
1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
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With reference to your request we understand that your concern is regards to games and wins/loss.
We are sorry to inform you that we were unable to identify your A23 account with the given details as no account was found with the above mentioned user id.
Kindly be informed that the wins / losses are completely based on the player's skill and Ace2Three ensure that all players get a fair platform to play.
Also, you play with those players who are genuine with appropriate level of KYC verification. The software that shuffles and deals the cards cannot control who wins and loses the game. It is upto the players in the games.
Games cannot be operated by Ace2Three as we don't have controls on your games or cards.
Hence we request you to share your user id of A23 account or you can write us on [protected]@a23.com from your register email id so that we can check and assist you further.
Should you require any further assistance, please email us to [protected]@a23.com.
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html