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288
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Resolved
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View all 288 Ace2Three reviews & complaints
1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
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At the outset, we are sorry for the inconvenience caused.
Referring to your e-mail, we understand that you have made a purchase at A23 and the amount was debited from your bank account but not added to your A23 account real chips.
If transaction was done form bank then if the amount which is debited from your bank account and not added to your real chips would be added to your A23 account real chips within 3 hours (or) refunded back to your bank account from which you have made the purchase within 7-10 working days.
In-case, if you have not received the amount even after 10 working days, please do get back to us with the bank transaction statement from date of purchase to till date. So that we can check and assist you further.
Hence for further concerns we request you to get back from your registered mail id to [protected]@a23.com so that we could check.
Should you require any further assistance, please mail us at [protected]@a23.com.
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html