Ace2Three — Redeem issue

My redeem issue 28jan and 2nd issue was weekend winning amount not show
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Ace2Three customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2022
Ace2Three Customer Care's response
Hope you are doing good.

With reference to your report we understand that your concern is regards to redeem of Rs 1000+2000 placed on 28-January-2022 and Tourney id:JB00777075 winnings.

Please be informed that if you haven't received your redeem amount yet to your Bank account then we request you to wait as our concern team is checking the same on priority.

Also, in regards to Tourney id:JB00777075 winnings kindly be noted that the same was added to your A23 account on 31-January-2022.

Hence we request you to check your account Transaction Summary details for the same and incase if you have any concern then do email us from your registered mail id to [protected]@a23.com

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
Feb 02, 2022
Updated by rajled2912
Pls solve my redeem issue as soon as possible thanks to a23 team rajled29 user name

Feb 03, 2022
Updated by rajled2912
My redeem 30222feb is pending rs 500 not come in my ac pls soon

Feb 05, 2022
Updated by rajled2912
Redeem issue pending rs 1000 pls send as soon as possible ok

Complaint comments 

Comments

same problem bro .7000 rupees can't redeem.
My redeem issue was clear as soon as possible pls 28jan pending 1000rs plus 2000rs how can add new cash tell me iam regular player winiing amount not add in my acount pls solve this problem as soon as possible thanks a23team.

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