Verified Support
May 17, 2022
Ace2Three Customer Care's response Thank you for contacting A23.
At the outset we are sorry for the inconvenience caused.
With reference to your concern we understand that your concern is regards to redeem of Rs 300 which you have placed on 05 May 2022.
Please be informed that the same was processed to your Bank account on 06-May-2022 and UTR for the is "[protected]".
Please note, whenever you place a redeem request, Your redeem will go under scan (Automated checks) and will be processed immediately, if there is no unusual gameplay activity is identified.
Hence if you have not received the same to your Bank account then we request you to share your updated Bank statement from your registered mailid to [protected]@a23.com so that we could check.
Should you require any further assistance send e-mail at [protected]@a23.com.
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
Post your Comment