I have placed a redeem request and now almost 7 hours gone but amount not credited to my bank account.
Was this information helpful?
No (0)
Yes (1)
Mar 5, 2022
Complaint marked as Resolved
Ace2Three customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2022
Ace2Three Customer Care's response Hope you are doing good.
With reference to your report we understand that your concern is regards to redeem.
Please be informed that the redeem request will be approved and processed immediately to your Bank account.
Please note, whenever you place a redeem request, the redeem will go under scan (Automated checks) and will be processed immediately, if there is no unusual gameplay activity is identified. Once the redeem is approved from our end, an automated SMS notification will be sent to your registered mobile number.
Hence we request you to share the redeem amount details and you can email us from your registered mail id to [protected]@a23.com so that we could check.
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment