[Resolved] Ace2Three — Regarding redeem money which is not credited to my account.

Engineer Bhai

Feb 1, 2022

Address:

Hatia, Ranchi, Jharkhand

Hi, my user name is atulms0010, after updated your app i cannot redeem my cash, this kind of issue relevant put lot of a mail but still no can reply to me. your auto reply mail said maximum 48 hour solve any issues, but i am waiting more then 4 days .What should do i, ho to get my cash.
My request ID is-

[protected] For Rs.1150

Regards,
Atul Kumar Mishra
A23 ID- atulms0010
Contact-[protected]

+1 photos

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Mar 7, 2022

Complaint marked as Resolved

Ace2Three customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2022

Ace2Three Customer Care's response Hope you are doing well.

We apologies for the inconvenience caused.

With reference to your report we understand that your concern is regards to redeem of Rs 1500 .

As per your telephonic conversation on Date 01-Febrary-2022 please be informed that our concern team is checking your concern on priority and we request you to wait for the same.

Hence incase if you have any concern then do email us from your registered mail id to [protected]@a23.com so that we could check.

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html