I was in the 1st rank, un expectedly sent out of the tournament at the end of it. Reason fraudulent activity detected. How come I play and lose is not a fraudulent . Need the winning money to my account.
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Jun 15, 2022
Complaint marked as Resolved
Ace2Three customer support has been notified about the posted complaint.
Verified Support
May 15, 2022
Ace2Three Customer Care's response Hope you are doing good!
With reference to your report we understand that your concern is regards to tournament.
However, we are sorry to inform you that we are unable to determine your account user id .
Hence we request you to email us from your registered mail id to [protected]@a23, com or else share us your user id so that we could check.
Should you require any further assistance, please email us to [protected]@a23.com.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
Click on the link to know more: https://www.a23.com/tsrummycompliance.html.
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