[Resolved] Ace2Three — Tourneys not working

Kumaresan Achari

Oct 11, 2021

Address:

Mumbait

Hi,

Tourneys not working on my id so ple check.

+1 photos

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Nov 11, 2021

Complaint marked as Resolved

Ace2Three customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2021

Ace2Three Customer Care's response Thank you for contacting us.

Referring to your concern we understand that you were not able to register for tourney's from your application.

Please be informed that we have checked your account and we see that you haven't downloaded our application from website and you will not be able to play tourney from the application which you have downloaded from playstore.

Download the Ace2Three Rummy App - Start Playing Cash Games on your mobile devic - http://bit.ly/Cash_App

Hence after downloading login to your account and try to register for tourney, incase if you are facing any issue then please report us from your registered mail id at [protected]@a23.com along with issue related screenshot so that we could check.

Should you require any further assistance, Please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html