[Resolved]  Ace2Three — Winning amount 206 not credited in my Bank account

Mar 14, 2022

Ace2Three Customer Care's response Hope you are doing good!.

With reference to your email received enquiring about redeem processing time, please be informed that the redeem request will be approved and processed immediately to your Bank account.

Please note, whenever you place a redeem request, the redeem will go under scan (Automated checks) and will be processed immediately, if there is no unusual gameplay activity is identified. Once the redeem is approved from our end, an automated SMS notification will be sent to your registered mobile number.

However we have checked your account and we see that redeem of Rs 206 was approved on[protected] and we request you to please check your updated bank statement for the same.

Hence we have noted your redeem details for UTR request and incase if you have any other concerns then please email us from the registered email id to [protected]@a23.com so that we could check.

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html