Ace2Three — Wrong amount deducted from my id shubh 2404
S
shubha1404
from Mumbai, Maharashtra
Apr 24, 2022
Apr 25, 2022
This thread was updated on Apr 25, 2022
Shubha2404 added Rs 5000 in my account in the morning of 02 March 2022.but played after some games the amount shown in my account of rs 555 instead of rs 5000.kindly look into the matter and transfer amount in my user id shubha2404 as early as possible.I already mail to you on 02 March 2022
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Ace2Three customer support has been notified about the posted complaint.
With reference to your report we understand that your concern is regards to missing chips from your A23 account.
Please be informed that as per the telephonic conversation which you had with our customer support on 24th and 25th April 2022 we have raised a Ticket id:408095 to our concern team to check.
Hence we request you to wait till the ticket gets resolved and if you have any further concerns then we request you to get back from your registered email id to [protected]@a23.com so that we could check.
Should you require any further assistance, please email us to [protected]@a23.com.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
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With reference to your report we understand that your concern is regards to missing chips from your A23 account.
Please be informed that as per the telephonic conversation which you had with our customer support on 24th and 25th April 2022 we have raised a Ticket id:408095 to our concern team to check.
Hence we request you to wait till the ticket gets resolved and if you have any further concerns then we request you to get back from your registered email id to [protected]@a23.com so that we could check.
Should you require any further assistance, please email us to [protected]@a23.com.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
Regards,
Team A23.