[Resolved] Ace2Three — Wrong mentioned wrong show

Yuvanesh89

from CHENNAI, Tamil Nadu

Oct 14, 2021

Address:

Chennai

I show my cards are right. But it's was mentioned wrong show.
I need clarification about.
I was played at points rummy.
My id. Yuvanesh89.
Kindly check and update the right reason and re-credit the amount

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 18, 2021

Complaint marked as Resolved

Ace2Three customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2021

Ace2Three Customer Care's response Thank you for contacting Ace2Three.

With reference to your report we understand that your concern is in regards to GameID:[protected], we see that it was a wrong show as per the Rules on our website.

However we have shared the details of above gamem to your registermed mail id and we request you to refer our mail .

Hence for more concerns please report us from your registered mail id of your a23 account or you can call us at[protected] so that we could check and assist.

Should you require any further assistance, Please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html