[Resolved]  Acer India — acer extended warranty package

Recently i bought extended warranty for my acer predator laptop on 19th may. The package cost me rs. 5899 which included accidental protection, predator headset and other stuff. I received a mail initially on 19th may 2018 stating that for the delivery of predator headset, a representative would call me on my no. Its 18 june today and i still haven't received any call yet. I have mailed numerous times on the email address provided on the website, but i haven't received any reply. Also i have tried calling on the number provided on https://www.shopacer.co.in/ but it says the number is invalid. I have also messaged acer india on facebook and tweeted them on twitter but still no help. Kindly look into the issue.