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Acer India Complaints & Reviews

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Last updated Jan 17, 2022
Complaints 729
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"Embassy Heights", 6th Floor, No.13, Magrath Road
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560025

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Acer India reviews & complaints(729)

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My system SNID- [protected]
I purchased Acer product and having hardware issues from beginning, I hardly used the unit...
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Worst of the worst customer service. I've raised an issue a month back and a engineer came after 10 days of non-stop ask then...
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My case was logged on 2 December .
Approvel for the part was given on 5 th December 2021
It's 15th Jan 2022 today and they haven't shipped the part from warehouse yet.

I have lost my job as my work is purely dependent on my laptop, I work as a graphic designer .

I have called toll free number and had issue escalated 24 times already, then also my case is not showing any progress.

It's been a month almost my case hasn't been solved.

Please do needful

CASE ID = 4269062i

case detial
laptop screen flickering issue
lvds cable needs to be replaced
Acer India customer support has been notified about the posted complaint.
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    My case was logged on 2 December .
    Approvel for the part was given on 5 th December 2021
    It's 8th Jan 2022 today...
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    After Payment I did not receive any update regarding my offer (Pen Drive Combo with Warranty Extend). I have paid the payment...
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    I m a student i purchased a new acer aspire 7 on 23 dec 2021. On 2nd jan 2021 my laptop display started flickering. I registered my complained next day acer mechanic arrived and checked the laptop. He told that screen panel is epic centre of problem So he will replace the display panel. I demanded for my laptop replacement expect of screen so he told to visit the service centre. There he refused to give the DoA letter by giving some extraordinary so called acer policy. I brought these laptop by borrowing money from my relative. I m so disappointed today please help me.
    Acer India customer support has been notified about the posted complaint.
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      Hello i have received a laptop which is a faulty/fake product/ refurbished
      i have raised a complaint many times to...
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      Display blurring and not visible clearly...
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      I have replaced my right speaker of the laptop from the service center since then its top right panel is opening by itself...
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      Hello team acer,
      I bought a laptop from digital stores dehradun on 9th of October, 2020 for my husband. Accidently...
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      I have registered a complain regarding my monitor flickering the guy from the service centre came he sent an email to the company and told me to wait for the replacement approval after some days i called him he told aproval has been given you'll get your replacement soon... Now its nearly 1 month and they are saying its not despatched yet.. and my work is stuck my job is at stake please help me.
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        I bought this laptop on 05/07/2021 and within 5 days the screen started flickering randomly, I complained to the retailer from where I bought it and it took almost 2 months by your company to resolve this issue by changing the motherboard by your engineer and since them screen flickering issue is solved but my laptop fan making loud noise when switched on. Plz solve this issue as soon as possible because it's the second time in nearly 5 month of buying your laptop and facing problem 2nd time.
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          I have bought acer aspire 5 A515 -56 few months back . since the day i have bought, it is malfunctioning ., , All apps take...
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          My laptop stopped booting on 14 oct
          An engineer from acer team (Quest Infotech, Laxminagar) came to my house
          He corrected it, But installed firmware/bios update which I even told him not to do.
          After that my laptop motherboard crashed, and it was replaced 4-5 times
          Very recently on 13/11/2021, when he got to know that he had destroyed the bios through that update,
          He took laptop and gave me back after few days
          Now laptop has refurbished motherboard, Not a new motherboard which typically works for very long, And Laptop has become so slow I cant really do anything productive on it

          Very Dissatisfied with your services

          My complaint ids (in order)
          4192360i
          4216129i
          4236886i
          4259856i

          I am really very unhappy, Very dissapointed that I chose acer
          Acer India customer support has been notified about the posted complaint.
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            I have been facing an issue in my acer swift 3 SF314-55G for last 4 months of blacked out laptop display. Everything works...
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            My Laptop Charger Not working since Last 1 Month, I have done compliant on 14 Oct 2021 to Local Dealer - Crystal Systems,...
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            HI
            Case ID 41625141, is pending with F1 solutions, Kilpauk chennai for 2 months and more and not yet returned. WHy...
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            Complaint History

            October 6, 2021

            I would like to raise a complaint regarding an Acer Nitro...
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            When I play music in my device acer laptop computer (part number: UN.VNFSI.009) its sounds not properly. It is heard like a cracking voice .
            Acer India customer support has been notified about the posted complaint.
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              Case id 4106167i Case Creation Date 23/08/2021 Case Closed Date 07/09/2021

              Request Id 172117i Case Creation Date 11/09/2021 Case Rejected Date 11/09/2021

              After mail/ telephonic conversation re-open Case id 4152451I Case Creation Date 21/09/2021 Case Closed Date 15/10/2021

              Case id 4195482I Case Creation Date 18/10/2021
              Status Case Status
              Allocated At Hub

              Still waiting 😞
              Acer India customer support has been notified about the posted complaint.
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