Acer India Complaints & Reviews

-DOI 15 May 26
-Client Number Acer
-Full Description:
While plugging in charger to laptop getting disconnect & connect issue & this is happening from last 2 weeks...

"Dear Sir/Madam,

I'm writing to report a defective Acer TV (Model: AR50QDQGR2851AD, Purchased in September). The TV stopped working due to a power-on issue on Dec 28. Despite multiple follow-ups, there's been no resolution or replacement.

Details:
- TV Model: AR50QDQGR2851AD
- id: TL[protected]
- Issue: Power-on problem
- Date reported: Dec 28

I request immediate...

Laptop is not working...

Please Service CPU does not working at this time in the office of Civil Surgeon Karnal Haryana...

Am extremely disappointed with Acer’s product quality and after-sales service.

I purchased a 55" 4K LED TV from Acer through Croma for ₹27, 000. After only two years o[censored]se, the TV developed large patches on the screen. Upon contacting Acer, a technician visited, documented the issue, and confirmed that many customers face similar problems with Acer TVs. He further stated that the repair cost would be nearly 80% of the...

I wish to lodge a complaint against Acer India Pvt. Ltd. for their continued negligence and poor service regarding my Acer laptop.

My laptop stopped functioning around two months ago dated: 27th Aug 2025 . Despite raising multiple service requests and sending several follow-up emails, there has been no proper response or resolution from Acer’s customer support. One technician did visit and confirmed that the issue was with...

I am extremely disappointed with the service provided by Acer India for my Acer 80cm V Pro TV.

On 26th June 2025, I raised a complaint regarding my TV.

A technician visited and informed me that the motherboard needs replacement. He assured me it would be fixed within 7–10 days.

Since then, I have been calling Acer Customer Care every week, and every time I get the same response: “Please...

I bought a 32-inch Acer TV from Amazon on[protected] vide order No.[protected]. The product has Two years warranty. My tv developed a fault about a month and a half ago, and picture and sound disappeared. Only green, blue, yellow, red colors are visible on the full screen. I made a service request with Amazon on[protected] and Acer TV Customer Care on[protected].
Till date the issue has not been resolved despite my repeated...

My laptop only turns on when the charger is connected; otherwise, it won't power on...

Dear sir,
This is to inform you we have purchased Tv online from flipkart 0n[protected]. and product got delivered on[protected]. and installation date was on[protected] person visited to install but Tv is not getting ON and no power supply. and for same i have raise complaint to acer customer care on 12th regarding the issue.request you to please look into it and process for refund or exchange products.

Acer J Series 80.01 cm (32
inch) HD Ready LED Smart
Google TV with Acer 80 cm
(32 inches) J Series HD
Ready Smart Google TV
(Black)
Warranty: 1 Year Warranty
1. [IMEI/Serial No: 2411ADDT32GJHX00730 ]

Thanks and regards,
pankaj singh
[protected]

I submitted a request for Order ID - OD[protected] on Flipkart on December 8, 2024. However, a month later, on January 8, 2025, it was rejected. I contacted customer support and they informed me that Acer had rejected the return request. They provided me with Acer's contact information, but it was invalid. The contact then forwarded me another number, which was also invalid. has now been 12 days since then, and the technician from Acer did not come to inspect the product as scheduled on December 22.

issues are as follows:
1. The display has a yellowish tint (similar to Reading mode on a smartphone but always on), which is very disturbing.
2. The build quality is extremely poor; I have no confidence it will last even year.
3. The battery charger and other accessories are from a third-party company called BSY.
4. The fans are excessively loud, like a jet engine, even when using just the browser.
5. The battery backup is terrible.
6. The RAM is 1600 instead of 3200, and the processor only works at full capacity when plugged in.
Frankly, I am. Please send someone to collect the laptop and process the refund as I have already ordered a new one. The laptop is in great condition since I have hardly used it.

Hi,
My Name is Yash Chandrakar. My case ID is 458912C. I registered my case on 3rd of October.
Today is 4th November and my case hasn't been resolved. It took more than a month and still the issue hasn't been resolved. I asked for a replacement which they have also not provided. I have to call regularly for updates which they didn't provide intially.
This support is extremely disgusting. It doesn't take a month to repair any electronic device ACER. Kindly Help escalate my issue to the highest level otherwise these guys just won't notice.
Why do customers have to suffer always?
Thanks & Regards,
Yash Chandrakar

I refer to a few Acer Laptop models like
Acer One 14 Z2-493
Acer Aspire 3 A324-51
Acer One 14 Z8-415
These models are available for sell on Acer India online shop.
However searching for these models on support pages for Windows 11 drivers yields no results as if these models do not exists at all.

This is disappointing. Acer sells these models but does not make Windows 11 drivers available on support pages.

I purchased washing machine from Flipkart and after the installation the washing machine worked fine but after 4th day o[censored]se its making huge noise in spin function and no one responded correctly instead they are begging for to give 5star rating for the product.

I need new one to replace the old.

Below are the purchase details
Order placed on Sep 27, 2023
Order ID OD[protected]...

We bought an ACER 43 inch UD PRO TV on 19th Nov 2023 and worked till 26th Dec 2023. A technician visited and identified as board fault. Logged a complaint for warranty replacement request(No: TAM[protected]. There were multiple follow ups on emaail which is of no use. The customer representative who picked up the call is only keen on consoling and to cut the call. Fake promises are made saying that a service engineer will call you shortly. Please help us with a service engineer allotment who can visit us and replace the board with a new one.

Leaving the details for you to verify.
CUSTOMER NAME : PRAKASH KANNAN
Mobile number: [protected]
Mail ID : [protected]@live.com

Please dont mark the complaint as resolved until a confirmation is obtained from us that the issue is resolved.

I have booked complaint in acer india on 30/12/2023 for "no display" complain in my new laptop A715-76G (purchased on 07/10/23) and has been given case ID 5466921i.But next day the case status showing "migrated" in acer site. I sent an email to acer customer care as none is attending my laptop and as a result a new caseID M5466921C was given. On 04/01/2024 acer engineer came and checked my laptop and declared the motherboard problem. Since then no further action from acer till date and my laptop lying dead. I phoned several times to attending acer service centre and every time they assured the problem will be attended within a week but no action in actual. It has been long 20 days that my laptop lying dead and unattended.

I have bought acer laptop in June 2022, and within one year i had display issue, next motherboard issue within sort time. Then i have fought with company many times and i replaced with the new laptop in Feb 2023.
Now the new laptop also within one year display issue is started, I have contacted the team to solve then i have discussed with them, then they suggested me to buy an Extended warranty have bought my warranty extension also....

I brought it when it newly launched (6 months ago) i realised now that they been selling faulty product to work like 5-6 months to end their warrenty duration and not sell a reliable product,
Mine had issues with mother board which i had issued a Warrenty claim process which is already past it's promised repair time and they replied with not having spare part of it in their warehouse i complained multiple times still the same...

Respected Sir/ Madem,

We have purchased a laptop (Acer 15 Aspire5 12Gi5) on[protected]. After careful consideration we bough it considering its warranty and configurations.

In the span of 6 months usage, the device encountering heating issue, auto shut down and system crashes. It is highly disappointing with its performance for the simple software uses like Python and Teams.

We have raised multiple cases 5450532I, 5343699I. Today acer technician checked the laptop and found the RAM is having defects, is to be replaced. It is deeply concerning on its performance within the span of 6 months, and it is second incident where the system is completely shut ( Ofdisplay light) .

Hi,
Am so frustrated with your company products. This is not happening for the first time.
I bought it in June 2022, then I fought with your company and was replaced on 12 Jan 2023

Still not one year completed again and I am facing too many issues. This is not fair enough. With a brand new laptop, I can't use your laptop even for one year.

I need a proper solution and refund my back.