Submit a Complaint
Claimed

Acer India Complaints & Reviews

1.5
Updated: Jul 14, 2026
Complaints 813
Resolved
236
Unresolved
577
So far, so good. Acer India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Acer India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Acer India

Having problems with Acer India?

File a complaint and get it resolved by Acer India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Laptops / Notebooks
Acer India

Acer India reviews & complaints(813)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rukku000
from Najafgarh, Delhi
Jul 14, 2026
Report
Copy

Washing machine

The complain id is[protected]. my machine is in warranty so that i have raised the complain for repair. but since 25 . kindly resolve the complain asap...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dhdoda
Jun 2, 2026
Report
Copy

The System is not powering on

Address: A.H GMC Doda

I purchased an Acer desktop computer for official work. However, the system is not powering on and the display remains blank despite checking the power supply and connections. Due to this issue, I am unable to use the computer for my daily work.
I request you to kindly arrange for an inspection and provide the necessary repair/service at the earliest. The system is under warranty (if applicable). Kindly resolve the issue as soon as...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pharmalliance
from Ahmedabad, Gujarat
May 28, 2026
Report
Copy

Non-validation of Laptop warranty

Address: Bangalore, India
Website: acer.com and apn.acer.co.in

I purchased an Acer Swift Neo laptop via Swiggy InstaMart on Saturday, May 23, 2026. I was unable to register my warranty via the system pop-up, because the system failed to send me an OTP to validate my mobile number despite repeated attempts.

On Sunday, May 24, 2026, I called their customer care number[protected] and they instructed me to register my warranty via their website:
https://apn.acer.co.in/Acer/EndCustomerRegistrationbr...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vijayjadhavtcs
from Solapur, Maharashtra
May 28, 2026
Report
Copy

Frequently getting to charge disconnect issue

Address: 53 B|k, Zende galli, Pandharpur Dist. Solapur Pin code 413304

-DOI 15 May 26
-Client Number Acer
-Full Description:
While plugging in charger to laptop getting disconnect & connect issue & this is happening from last 2 weeks...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jagadeeshyadav.0815
from Hyderabad, Telangana
Jan 31, 2026
Jan 31, 2026
This thread was updated on Jan 31, 2026
Report
Copy

Defective Acer TV (AR50QDQGR2851AD) - Power-on Issue, No Resolution Despite Multiple Follow-ups

"Dear Sir/Madam,

I'm writing to report a defective Acer TV (Model: AR50QDQGR2851AD, Purchased in September). The TV stopped working due to a power-on issue on Dec 28. Despite multiple follow-ups, there's been no resolution or replacement.

Details:
- TV Model: AR50QDQGR2851AD
- id: TL[protected]
- Issue: Power-on problem
- Date reported: Dec 28

I request immediate...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
agt123
from Mumbai, Maharashtra
Dec 17, 2025
Report
Copy

Laptop

Laptop is not working...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shelender Singh
from Karnal, Haryana
Dec 8, 2025
Report
Copy

Regarding service of CPU not working in office of Civil Surgeon Karnal Haryana

Address: The Mall, Red Cross Building, Office of Civil Surgeon, Karnal, Haryana
Website: [email protected]

Please Service CPU does not working at this time in the office of Civil Surgeon Karnal Haryana...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
[email protected]
Dec 7, 2025
Report
Copy

55" 4k LED AR55GR2851UDFL invoice no. SLEC4978611

Address: A-707, Dev Residency, yogichowk, Surat

Am extremely disappointed with Acer’s product quality and after-sales service.

I purchased a 55" 4K LED TV from Acer through Croma for ₹27, 000. After only two years o[censored]se, the TV developed large patches on the screen. Upon contacting Acer, a technician visited, documented the issue, and confirmed that many customers face similar problems with Acer TVs. He further stated that the repair cost would be nearly 80% of the...
+1 videos
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Divaaru
from Noida, Uttar Pradesh
Oct 15, 2025
Report
Copy

Acer predator neo 16

Address: Banglore

I wish to lodge a complaint against Acer India Pvt. Ltd. for their continued negligence and poor service regarding my Acer laptop.

My laptop stopped functioning around two months ago dated: 27th Aug 2025 . Despite raising multiple service requests and sending several follow-up emails, there has been no proper response or resolution from Acer’s customer support. One technician did visit and confirmed that the issue was with...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi8904
Aug 18, 2025
Report
Copy

Acer 80cm v pro tv 2 months delay in motherboard replacement

I am extremely disappointed with the service provided by Acer India for my Acer 80cm V Pro TV.

On 26th June 2025, I raised a complaint regarding my TV.

A technician visited and informed me that the motherboard needs replacement. He assured me it would be fixed within 7–10 days.

Since then, I have been calling Acer Customer Care every week, and every time I get the same response: “Please...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abad Mohammad Khan
from Rampur, Uttar Pradesh
Jul 31, 2025
Sep 18, 2025
This thread was updated on Sep 18, 2025
Report
Copy

Service, not provided during warranty period

I bought a 32-inch Acer TV from Amazon on[protected] vide order No.[protected]. The product has Two years warranty. My tv developed a fault about a month and a half ago, and picture and sound disappeared. Only green, blue, yellow, red colors are visible on the full screen. I made a service request with Amazon on[protected] and Acer TV Customer Care on[protected].
Till date the issue has not been resolved despite my repeated...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Adithnair8
from Shoranur, Kerala
May 15, 2025
Jul 6, 2025
This thread was updated on Jul 6, 2025
Report
Copy

Laptop powering on issue

Address: AKM Complex, TB Rd, opp. Casino Hotel Ltd, Kokkala, Veliyannur, Kokkalai, Thrissur, Kerala 680021

My laptop only turns on when the charger is connected; otherwise, it won't power on...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Hari Ram Kumar
Mar 2, 2024
Jul 6, 2025
This thread was updated on Jul 6, 2025
Report
Copy

Poor customer service response

I purchased washing machine from Flipkart and after the installation the washing machine worked fine but after 4th day o[censored]se its making huge noise in spin function and no one responded correctly instead they are begging for to give 5star rating for the product.

I need new one to replace the old.

Below are the purchase details
Order placed on Sep 27, 2023
Order ID OD[protected]...
Helpful
Found this helpful?
4 Comments
Report
Copy
R
RangarajanGavi
from Chennai, Tamil Nadu
Jan 4, 2024
Report
Copy

Requesting the Refund

Address: "Embassy Heights", 6th Floor, No.13, Magrath Road Bangalore Bangalore District Karnataka India 560025

I have bought acer laptop in June 2022, and within one year i had display issue, next motherboard issue within sort time. Then i have fought with company many times and i replaced with the new laptop in Feb 2023.
Now the new laptop also within one year display issue is started, I have contacted the team to solve then i have discussed with them, then they suggested me to buy an Extended warranty have bought my warranty extension also....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Prathmesh Mane
from Kalyan, Maharashtra
Dec 24, 2023
Report
Copy

Acer Predator Helios Neo 16

I brought it when it newly launched (6 months ago) i realised now that they been selling faulty product to work like 5-6 months to end their warrenty duration and not sell a reliable product,
Mine had issues with mother board which i had issued a Warrenty claim process which is already past it's promised repair time and they replied with not having spare part of it in their warehouse i complained multiple times still the same...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
M
Manoju33
from Delhi, Delhi
Dec 2, 2023
Resolved
Report
Copy
Resolved

Acer 32 inch tv screen issue

I purchased acer I series google tv on 15th july from Amazon after using it for two months tv screen started blinking and automatically turned off. It happened for few days later I contacted acer support team after checking the technician said the motherboard would be replaced and it would take 10 days for this process however they took almost a month when they replaced the part my google tv turned to Android tv with less RAM and storage....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
U
umeshchauhan27
from mumbai, Maharashtra
May 11, 2023
Report
Copy

TV repair

Greetings,
Following are complaints number ; MAH[protected] as on 20/4/2023MAH[protected] as on 29/4/2023
and before that one more complaint number which was not given to me between 11/4/2023 to 15/4/2023 and it was cancelled without informing and visit at my place. I just received the sms and nobody turned up.
on second occasion one person ( he was not even technician) just checked TV and left by saming some madam...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
diff_2013
from Pune, Maharashtra
Dec 31, 2022
Report
Copy

No drivers listed for Z2-493

I am likely to buy Acer One 14 Z2-493 laptop but this model is not listed under support section for Windows drivers download on Acer website.

I contacted tech support and they gave a useless answer, they said go to acer dot com to download drivers, but how can I download when the model itself is not listed anywhere?

Unfortunately acer India support has no understanding of my query.
See the screenshot....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayavikram
from Pondicherry, Puducherry
Aug 4, 2022
Resolved
Report
Copy
Resolved

Monitor Issue, Warranty not being claimed, Worst customer care support...

Address: 202, 2nd Floor, 104&105, SKM Apartments, Diamond Nagar, Marie Oulgaret, Puducherry, 605010

I purchased a monitor Acer VG270S 165hz on 30 Sep 2021. After 6 - 7 months it started the get flickering lines at high refresh rates 165 hz, 144 hz...
I claimed warranty and they replaced with an other faulty monitor of same issue. Now, they are saying that my pc is faulty even tho they checked with 2 different pc they brought from their service center and still the issue persists.
Now again I claimed a warranty and the just...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
michaeldavid
from Ernakulam, Kerala
May 4, 2022
Report
Copy

Acer not accepting warranty

Address: AKRA 48 Periyar lane, Bank junction Aluva

I had purchased a laptop from Flipkart on May 01st 2021 and received the product on May 05th 2022. According to Acer warranty terms the purchaser has to register with Acer warranty after purchasing. According to that in acer warranty validation website my warranty expiry date is 21/05/2022(screenshot attached). Now on May 02th 2022 the laptop does not turn on. I had raised complaint through mail from then Acer customer support executives...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Milagrow
2.8
(36)
HCL Laptop
3.2
(157)
Pantel Technologies
1.7
(73)