Acer India — acer laptop sr. no. nxgdwsi03171418cdd7600, invoice no.: n.pla-2-1144 | |||||
I bought an acer laptop i5 dated 17/06/2017, Invoice No.: N.PLA-2-1144, after one and half month my laptop display gone and showing black screen, but laptop is working external monitor, after first complained acer service center engineer comming my site and look it and found display screen is currupted, but he is not able to resolved my laptop display problem, he says if i am go personally to acer service center then hand to hand changed my laptop display screen. Next day i gone acer service center where i showed my laptop to engineer, after 10 or 20 minute my laptop return to me and engineer saying your display change now laptop is working ok. When I returned our home and i have worked on laptop 2 or 3 hours, my laptop display showed white line in center of display screen. Again I filed a complained acer service center. After complaint engineer came to my site and found display screen problem then he take a photo white line and screen serial no. also and says after two day i.e. saturday 12/08/2017 I changed your display screen. On saturday dated 12/08/2017 he came again and changed display but i check and see in below display screen white light arise i complained engineer but he says after some day automatically light problem solved otherwise you wait 10 or 15 days to come new display screen in my service center after that I have changed in new one. But I am not satisfied acer service, only one and half month acer laptop give this unexpected problem, I don't want it. It is possible to refund my money back or change new peice of laptop. Please help us. Was this information helpful? | |||||
Acer India customer support has been notified about the posted complaint. | |||||
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Comments
While i play games after few minutes my system gets restarted telling " video internal scheduler error" . this happens with all the games i play like nfs most wanted, gta 5, fifa17 . i just bought this laptop 1 month ago.
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