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Acer India Complaints & Reviews

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Last updated Mar 2, 2024
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Bangalore District
Karnataka
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Acer India reviews & complaints page 7

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A
Ajay7985
from Pune, Maharashtra
Jul 8, 2021
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Acer SWIFT || SNID 04602514134

Address:Pune, Maharashtra.

I bought this Notebook from Amazon on 8th Of Feb. Since then this product is giving me hard time. I have raised multiple tickets (3 tickets) with Acer customer Support but the issue is not resolved.
Then finally I escalate the issue to the regional customer support manager (Mahesh.[protected]@acer.com). He created one more repair ticket #4010489I on 22nd June and took my laptop on 23rd June but since then the issue is not resolved. Even...
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sadiqsalman
Jul 7, 2021
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Regarding the product that I bought ( ACER ASPIRE 3)

Address:anna nagar , kuniamuthur ,coimbatore 641008

Nams: Salman .k
laptop model: Acer aspire 3
purchased : on august month of 2020
serial number:NXEG8SI[protected]FA3400
contact:[protected]
The product that i bought in august month u=in the year 2020 was like an second hand laptop and its not having a new laptops features, since its taking more time to load everthing that im selecting and always use to hang inbetween working .
so i left this garbage...
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Utkarsh3777
Jul 6, 2021
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Delay in customer service and No response from anyone

Dear Sir/Ma'am,

This is to inform you that I filed a repair request for my laptop on 19/06/2021 as it's camera was not working properly and now it is almost more than half a month and still it shows "Awaiting Spares", I tried contacting the service providers a couple of times but they say that they have not received the spares from the company and in the meanwhile my laptop has encountered other problems as well as it's keyboard...
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A
ansh1012
Jul 1, 2021
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No one from acer is helping me

I purchased a new laptop and after 3 days i can see that plastic covering on my screen is getting out. i tried to call acer like thousand times but i cant even connect with the number provided on acer's website. whom do i call ?
i sent 3 emails and there is no reply. i got 2 different serial numbers on my laptop, what is this? nobody from acer is helping out....
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sridharnagamuthu
Jun 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tab not working

Address:pondihcerry

Seriel no: ut027si027k4502573yk10
product model : acerone 10 t4-129l/mtk876 5/3/32/2+5mp/wi

tab not working / power on...
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Address:Flat No. C-401, Suyash Residency, B/H Alkapuri Society, Nr. Super School, Karmachari Char Rasta, Ghatlodai, Ahmedabad-380061

Respected Sir,

My Key Board of Laptop Acer Model ASPIRE 5755 is damaged, hence I want to purchase new Ky Board. Please inform mode of payment for the same.

My Name: Rajesh H Dave

Mobile No. [protected]

email: [protected]@yahoo.com...
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J
joolika
Jun 29, 2021
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Acer laptop is not turning on

Address:KUREBHAR SULTANPUR PIN- 228151

Incident - 20/03/2021
mobile - [protected]

automatic my laptop is not turning on
my laptop is already in warranty so plz repair ....
+2 photos
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S
Swarolip Chakraborty
Jun 26, 2021
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Newly Purchased Monitor not working

Address:9B Hara Mohan ghosh lane , Kolkata- 700085

Acer nitro (VG240Y)
SNID : [protected] Purchased on 2952021
Monitor Getting Frequently Switch off .
order id : OD[protected] through Flipkart on 295...
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A
Ashwini premiere
Jun 26, 2021
Jun 26, 2021
This thread was updated on Jun 26, 2021
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Wrong warranty period

Address:Kurla west Mumbai

I have an Acer Laptop with the following details:
Acer 14 Swift 5 10Gi5
Sr.No. UNHHUSI007K0952311
I purchased the laptop on 20/09/2020.

1. I contacted your customer care no and was surprised to learn that the one year warranty period was over in March 2021 as the laptop was purchased in Feb 2020.

2. However I purchased the laptop on 20 September 2020 with the invoice no. SLA[protected] dated...
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S
shriguruhnr
Jun 25, 2021
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Un639si126j4671265

Address:SHRIGU COMPUTERS BAZAR ROAD HONNAVAR UTTARA KANNADA 581334

Laptop not working no power comes pls come and currect it...
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A
Athira Sajeev
Jun 24, 2021
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Battery , Keyboard, Screen weren't working

It is completely not working. I lost my patience due to the continuos complaints from this laptop. Firstly it lost its keyboard, then i changed it 3 times in an year. Secondly it lost its screen, and battery ....
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T
treasury office
Jun 24, 2021
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Desktop

Address:Treasury office, Tahsil campus, beawar dist. Ajmer Rajasthan

When i power on the system there is boot option showing. system not power on...
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SDMCPS Bamnoli
Jun 17, 2021
Jun 22, 2021
This thread was updated on Jun 22, 2021
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CPU suddenly stopped working

Address:Sdmc primary school Bamnoli, Dwarka sec-28

CPU no.UXVQVSJH53K2577465 was issued to our school on13.8.20.
Two days back it suddenly stopped working...
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R
Rachel Francis
Jun 9, 2021
Jun 18, 2021
This thread was updated on Jun 18, 2021
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No display. However machine is working. The machine is under warranty.

Address:Office of the Deputy Chief Engineer, Construction, Ernakulam Jn-682016.

Model-Veriton Z 1951, Machine No.UXVPN[protected]...
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H
harish.symm
Jun 1, 2021
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Laptop A515-43-R44 laptop dead

Address:cox town Bangalore

This is the worst company i have given complain on march month 2021 still not resolved now acer customer service people closed the ticket that due to lock down . without any information. last time one person came frome service center he dont know how ro open the laptop he told that he is new he don't know he was from ensure support services in Bangalore....
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M
Malik enterprises
May 28, 2021
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Complaint

Address:Mahilpur
Website:www.consumercomplaints.in

Malik enterprises
Stock complaint
Keyboard not working

Contact [protected]
[protected]...
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P
May 26, 2021
May 26, 2021
This thread was updated on May 26, 2021
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Product not working

This is the worst company I have ever seen in my life . I bought a laptop before 1 week only (11/05/2021) it's not working for 3 days and graphic card is also not working I dont know why the graphic card inbuilt in this
Power consumption is worst I[censored]se laptop for 1 hour it will reduce to 20% from 100%
So customer service is also worst they dont even consider the customer issues and all
Its fully of waste of my moneybr...
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P
May 21, 2021
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Product

Don't buy this laptop, desktop or any other type of product
It won't work .in my experience I said I bought a laptop from acer dealer
It's almost 1 week only the laptop is not working properly and laptop is not at all worth for the amount .And is the customer service is very worst and not even take care of that your issue .they simply said please wait sir this is the that all the agent tell same thing .dont buy acer laptop...
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R
rmeena269
from Chennai, Tamil Nadu
May 12, 2021
This thread was updated on May 12, 2021
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Touchpad lagging behind problem

Address:6th floor, Embassy Heights, Magrath Rd, Ashok Nagar, Bengaluru, Karnataka 560025

Sir, i bought acer laptop modal no A514-54 and it's sl no - NXHZ6SI[protected]F12N00 on 27-01-21. In this laptop, curser is lagging or freezing few seconds while working on laptop. I lodged complaint two time in acer which case id is 3947772I, 3950570I.acer service center had been replaced touchpad but issue is still same. No any support by acer team after replacing touchpad. No any response. I am in problem.
Sir request to you please...
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H
Hirday Sharma
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Acer predator helios 300

Address:jammu, pokhu near royal farm

Its been only 8 months and its gpu died . Predator was my dream laptop but now I come to know that acer s product are the worst . I am a youtuber and I will not recommend acer products to anyone...
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