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Milagrow Complaints & Reviews

3.7
Last updated Jul 16, 2022
Complaints 27
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20
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7
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Milagrow Head Office Address

796, Phase V, Udyog Vihar
Gurgaon
Gurgaon District
Haryana
India
122016

Milagrow Phone Numbers

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+91 124 430 9580
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3

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+91 99 5347 6189
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Milagrow reviews & complaints(27)

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Battery has considerably gone down Even after more than 24 hrs charging, it works only 10 to 15 mins. I have sent iMap10 by Indiapost Ref No CL[protected]IN dated 16 Jul 2022.

Request do:
(I) a complete service (i can hear some cracking sounds at times from some moving parts inside), and
(ii) Replace battery with a new one (preferably with higher capacity)

[protected]@hotmail.com
Mob [protected]...
+1 photos
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I bought Milagrow IMap 10 last year in May 2021. I have faced issue of water leak for which it was serviced as well for resolution. Despite the service fix, the product is still leaking water. Since the issue is occurring multiple times in this defective product, they are NOT ready to replace it.
Milagrow customer support has been notified about the posted complaint.
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    The vacuum cleaner is not moving in a proper pattern. Unable to add map in the robot. It leaves places in between without cleaning
    Milagrow customer support has been notified about the posted complaint.
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      I bought this product nearly one month back. Initially it was good but after some time without any force water tank hinge broken. While it was cleaning. But company made me to buy new water tank with some discount. But how this right? When there is a design issue in the product. They should have replaced it with new one without any cost.
      Milagrow customer support has been notified about the posted complaint.
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        Namaste Sri/Madam,
        my aguabot 5.0 shows error 13, when I put it for charging it charges for few seconds and again beeps displaying ‘13’. What could be the error kindly let me know.
        Thanking you
        Sriranjani Narayanan
        Milagrow customer support has been notified about the posted complaint.
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          My company had bought floor robot worth almost rupees one lac. But it lacks the very basic functionality and what is shown is not there. Bought it on basis of that was shown as due to covid demonstration could not be given. Milagrow agreed to take it back after cutting some price . But now they are not responding to their offer.
          It would be helpful if they keep upto this offer at least as the basic flaws in the product can not be rectified.
          Milagrow customer support has been notified about the posted complaint.
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            Resolved
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            Seagull robotic cleaner not working as it is showing motor cooling error 52
            Aug 5, 2021
            Complaint marked as Resolved 
            Milagrow customer support has been notified about the posted complaint.
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              I have forgotten pattern lock & due to to many attempts its showing to sign up & google accounts & then reset password will be sent to you but i am not having any google account so while trying to factory reset option by using on & off button pressing + volume down button then languages coming which is not understandable on screen showing 10 menus but we required to understand this language only in engllish so help on the same my contact no
              Aug 5, 2021
              Complaint marked as Resolved 
              Milagrow customer support has been notified about the posted complaint.
              The product was sold 8 years ago to you. The pattern lock can not be rectified without flashing the software again. It is not possible to repair it now at your destination. Please send back the product and pay a service charge of Rs 750.- We shall try and rectify.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Milagrow — milagrow aquabot wet and dry

                I bought this product in 2018 and within 4 months the product was not working. On speaking to the customer care they advised to send it to gurgaon for repair. It took more than two month for the repair and receiving back. After receiving i hardly used for another month and found the robot stopping in every 5 minutes. The technician visited after a month and said there is a battery problem and the product is out of warranty, the battery is...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Milagrow — aguabot 7.0 premium

                Hi I had purchased the product in the month of March 2019.In the beginning they didn't send sny representative for a demo for many days.Then the issue started.It mentioned that you can do mopping but the fact is if the cloth get wet the machine just won't move.So even though paying for both I am using only single mode, till the suction power of the machine was good, unfortunately the robot was acting weirdly as the wheels were jammed, I asked...
                +1 videos
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Milagrow — robot cleaner 7.0 aquabot premium

                Hi I had purchased the product in the month of March 2019. In the beginning, for many days they didn't sent any representative for a demo, then the issue started. Till the suction of robot is very good but the mop is not satisfied, unfortunately the robot was acting weirdly as the wheels were jammed, we send it to there courier and waited for several days to get it return, After it worked 10days perfect but again the robot wheels were jammed,...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Milagrow — milagrow aguabot 7.0 spaze. worst product and customer experience

                Hi purchased the product in the month of jan 2019, since the begining first for many days they didn't sent any representative for a demo, then the issue started. It mentioned that you can do mopping but the fact is if the cloth get wet the machine won't move only so even though paying for both i am using only single mode, raising the issue milagrow people call me and gives and really pathetic reason of floor type. Till this time at least...
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Milagrow — milagrow aguabot 5.0 water

                I have purchased Aguabot 5.0 in October 2016. Pl find the attached invoice copy.

                Recently, I was out of station for few weeks and when I tried using it, the robot was not working and not charging also.

                I complained on your web site in the month of May 2018. One Mr. Prakash called up from Bengaluru and advised me to directly charge the machine. I tried and told him that it was not charging.

                He informed...
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Milagrow — product imap

                Purchased imap from milagrow on sep 18 2017. Imap is their most expensive product to-date. They claim in their web site that it draws 3d map; when battery down, goes home (Recharging station), recharges, then resumes from where it left cleaning.

                My imap does not draw 3d map; 7 times out of 10 does not find home to recharge and just wanders around until battery dies; and has to-date never resumed cleaning even after it does...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Milagrow — black cat 7.0

                I have purchased a robotic floor cleaner (Model: black cat 7.0) from this company on 29th mar 2017. They were asking me to check the video online & book the product. I refused & insisted that i’m interested in buying but will not do so until i see for myself how the product functions in my home. Only then, meenakshi chandel agreed to arrange to have the demo done at my home.
                When the sales executive, shri. Sunil yadav came to my...
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Please provide as much information as possible,
                my tab milagrow m2 pro 32 gb coring glass is broke .
                tab display and touchpad is working.
                i wanna repairs it.
                pls tell me how money spend
                my tab in warranty
                then i what should to do.
                pls contact me [protected]
                [protected]

                my tab milagrow m2 pro 32 gb coring glass is broke .
                tab display and touchpad is working.
                i wanna repairs it.
                Apr 3, 2018
                Complaint marked as Resolved 
                Milagrow customer support has been notified about the posted complaint.
                Verified Support
                Feb 21, 2018
                Milagrow Customer Care's response
                Please approach the service centre at +[protected]. We will try and repair the tablet if its repairable after the breakage. Your machine and the repair type are out of warranty. Regards
                I have purchased the aquaboat cashmere 7.0 in March 2018, till then the product is giving problems and when I complain to company the either refuse to service it or reply me that you are using derogatory language. They are not providing the service as the product is still in warranty.
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                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Milagrow — Factory reset language not showing in English

                  I have forgotten pattern lock & due to to many attempts its showing to sign up & google Accounts & then reset password will be sent to you but i am not having any google account so while trying to Factory reset option by using On & off Button pressing + Volume Down button then Languages coming which is not understandable on screen showing 10 menus but we required to understand this language only in engllish so help on the same my contact...
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                  The product Redhawk 3 was giving problems. I got it replaced and within one month it has stopped working again. They have shortage of staff so everytime it has to get picked up by a courier company. The courier company does not service some locations so they are asking the customer to provide alternate address. The claim that the product is excellent for pet hair does not hold good. Already the product has stopped functioning because of pet...
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                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Milagrow Black Cat 2. 0 Robotic Vaccume Cleaner — Ebay + Milagrow cheated by delivering cracked product

                  I purchased "Milagrow black cat 2.0 Robotic vaccume cleaner" through Ebay on 16th Jan 2015 paying 18000 rs : PaisaPay ID:[protected], i received cracked product on 25th jan 2015 & same day i opened claim mentioning i have got cracked product, claim id 853457. I attached pictures and requested ebay to refund my money, however neither seller nor ebay is refunding my money. I called ebay 6 times, however they have closed claim without providing...
                  +2 photos
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                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  I brought a tablet pc from online market which is a brand of MILAGROW after 2 months the battery was damage, so I had sent the product for replacement of battery with 1 year warranty invoice to Milagrow Business & Solution (P) Ltd. at Gurgaon - 122016 on 22 sept 2014. After repaired they had sent the product on 29 september 2014 to my address Dibrugarh - 786001 (Assam) by India Post (http://www.indiapost.gov.in). They sent me a tracking/consignment number by email but whenever I checked that tracking number there is showing "Not available" on the the official site of INDIA POST OFFICE. But when I call to Milagrow company customer care they said "your product already has been sent to your address via speed post" and told me that "but there is some technical problem thats why tracking number didn't updated yet". But today 3 weeks gone I didn't recieved my product and after 1 more week it will be 1 month. Realy what a slowest service by India Post Office never seen like this service. I already submitted a complaint on 5 october 2014, but still now pending no information available. Delivery from Post Office: Dundahera B.O. - 122016 Tel Number:[protected] Location: Udyog Vihar Pin Code: 122016 City: Gurgaon Delivery Post Office Address: City: Dibrugarh Pin Code: 786001 Delivered by: Milagrow Business & Solution (P) Ltd. Website: http://www.milagrowhumantech.com/
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  This was the problem last year for all the courier companies as well as speed post due to the heavy festival rush. Regards
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