Acer India — Laptop creating problem with sound

Address:

BLOCK NO 4, QTR NO 32 MADHAV NAGAR POLICE COLONY KATNI

I purchased acer laptop in the month of march 2021 and from the very same day i am suffering from the problem of sound in the laptop. I tried mailing them, contacting them through WhatsApp as well but no response has been made. I am still suffering the same. No remedies has been provided this is bit inconvenient and troubling me the worst.
Details of the product are:
Serial N0. NXA1GSIO[protected]
Model- ACER AS15-56-54FN (NX.A1GSI.002)