[Resolved] Acer India — laptop e5 -576

jam68

from Kochi, Kerala

Address:

Ernakulam, Kerala, 682037

Purchased a brand new laptop acer e5-576 in may 2019...
Within a few days, it went wierd... And kept rebooting by itself... First got tech support over phone.. Then again problem persisted.. Then took to service centre.. They took a few days.. Then returned... Again the problem resurfaced... Took again to centre.. They said bios issue... Now it has been fixed after so many weeks... And now again... Keyboard is not working!!

What is wrong with acer quality now??
I would like a replacement considering the time, effort and money for the opportunity cost that has been spent in running around for the past few months for these repairs...

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Sep 10, 2022

Complaint marked as Resolved

Acer India customer support has been notified about the posted complaint.

Oct 10, 2019

Updated by jam68 Complaint ID's are 3277061I and 3322618I

Oct 10, 2019

Updated by jam68 I have had to take laptop on rent for many of my training sessions - I am a freelance professional trainer.