Address: | Moolavalappil House, Nandipulam PO, Thrissur, Kerala - 680312 |
I have bought a laptop on[protected]. From the 2nd or 3rd month, my laptop started to not charging. I have called the Acer tech support and they told me some trouble shooting methods. I followed that and the issue resolved. Then after some weeks the issue came again. Again I called the Acer support. This happened 4 or 5 times. So finally I deleted all my personal data and handed over the laptop to Acer service centre. They replaced the laptop battery. But after 1 or 2 months, the charging issue came again. The I had to delete all my personal stuffs again and I handed over the laptop to Acer service centre again. This is also happened 3 or 4 times.
I have bought this laptop for 50, 000. But in this 1 year, I couldn't able to use it properly. Its literally a waste of money for me. And now its not a reliable laptop for me. Now also the laptop is with the Acer service centre for battery replace. I can't replace its battery once every 2 months till its life cycle is over. The mental pressure because of this continues charging issue is unbearable. My concern is that, I need a reliable working laptop for the hard earned money I have spent. Since this laptop is not clearly in that category, I need my refund ASAP, so that I can buy a new one Was this information helpful? |
Case id 2 : 5137591i
Case id 3 : 5257060i
Laptop is currently in the Acer service centre, with the 3rd case id.
I don't want anymore caseIds. Please do the refund for that laptop, so that I can buy a new one.