[Resolved]  Acer India — My laptop warranty was not extended by acer authorized service center (Bangalore jay nagar 3block)

Address:Pune, Maharashtra

My Laptop Warranty was not extended by Acer authorized service center(Bangalore Jay Nagar 3Block)

I have paid money to enhenced my laptop warranty for 2 more years.
But Jay Nagar-bangalore Acer service center branch taken the money but not taken action so that the warranty will be reflect in Acer Central Data base.
My laptop is having issue, But I have to pay money for that even it could be covered under warranty.

I have all transaction proofs and mails from that Acer Service Center.

I did so many followup with them. But it was not done.

Now warranty period expired.

As Acer Center has taken money from me and did not fund that money to Acer central system.

As this was service center mistake that taken money from customer and not submitted to Acer Center System.
I need money back from this Jay Nagar Bangalore Acer service center.
Full Adresss.

Acer Service Lounge
Jayanagar 3rd blk, 10th main
opp.Cosmopolitan Club
Bangalore 560011
PH[protected].

Please help me in this. If require I can provide each and every Proof docs and mail chain.

Regards,
Shilpi Chourasiya
mob. [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Acer India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Shilpi,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

AcerTeam

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Acer India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    798
    Pending
    0
    Resolved
    236
    Acer India Phone
    +91 80 3940 8700
    +91 804070 8700
    Acer India Address
    "Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India - 560025
    View all Acer India contact information