| Address: Banglore | | Website: actcorp.in |
Act fibernet fails to provide any proper explanation on why it failed to provide installation service even after paying ₹8k for 6 months in advance, the customer care fails to meet any proper demands and they do anything to divert you from refunds while not providing any proper service. They come up with reasons to justify why they failed to acheive what they claim.
I paid for the service 2 days ago, they said the installation will be done in a day, this was important to me because neither airtel nor jio sim services have proper coverage due to tightly packed apartments in my area. Today, I took a leave to wait for the technician just for him to cut my calls, provide [censored] reasons and just delay the service, now they are asking me to wait another 4 days just for them to install a device, i asked for a refund and they cant initiate it without contacting/escalating the situation (which i can guarantee they cannot) so they not only failed to provide the service they claim to do but cannot also provide refund on my own plan. Was this information helpful? | 
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