[Resolved] Adani Gas — Delay in Installation of New PNG Connection

ygtanwar

from Faridabad, Haryana

Feb 20, 2022

Address:

Faridabad

This is regarding the delay in Installation of new PNG connection.
I applied for a new PNG connection on 06-Nov-2021. Now it has been more than 3 months since we did our advance payment online and shared the required documents on My Adani Gas App.
but there is no visit or response was made by Adani officials.

I have called customer care many times and they told me that the engineer/technician would come, but no one visited my home even I have not received any calls from the technician/engineer.
All our neighbors have a connection except us.

Seeking your support here to take necessary and immediate actions to proceed with the installation of my connection.
If you are not able to install the connection then please refund my money. Waiting for positive feedback from your side.

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Feb 20, 2022

Complaint marked as Resolved

The complaint has not been resolved yet. It is still pending... Please take necessary action on it.

Adani Gas customer support has been notified about the posted complaint.

Feb 20, 2022

Updated by ygtanwar The complaint has not been resolved yet. It is still pending... Please take necessary action on it.

Mar 04, 2022

Updated by ygtanwar Can anyone confirm when will I get any update on this since it has not been resolved yet ?