Adidas — Adidas - No refund since April 2022 AIN00673289, AIN00669714

I had returned my order AIN00673289 and received a confirmation for same on 19 April 2022 for my refund of ₹1700 to be processed. I have also filled the bank account details form shared by them 3 times but they never initiate refund. I have written multiple emails, several calls but everytime they make false promises of refunding soon.

I had another order AIN[protected]EY3015) (₹1937) which was missing in the delivery package, for which I raised a complaint and shared picture proofs. They assured me that issue has been escalated and they will refund soon. Since then i called them several times to update and refund me, but they have no reasonable response other than asking me to wait for few more days. They are simply fooling me out, with no intention of refunding my money.
Adidas is such a fraud brand with a very unprofessional customer service team full of liars. They make you wait for an hour on the call and disconnect at times.