Adidas — Adidas Shoe Replacement Issue Incorrect Shoe size 8

Address:

Chennai, Tamil Nadu

I bought Adidas shoe from Show room in Chennai-Spence Plaza for rs.2959 on 01/09/2014. I tried wearing shoe size of 9 and 10 and asked to pack size 9. I went out of station to Banglore the next day. After I start using the shoe I find lot of discomfort and when I check the shoe size it was shocking to me it was 8. So I call the store and spoke to manager & sales person and complained that shoe does not fit my size. I was asked to come to store in person once I come back. I met the store manager Raj on 11/09/2014 he is not ready to replace the shoe. He is giving reason that shoe is used cannot be replaced. Manager is not ready to accept their mistake that the packed incorrect shoe size. On top of this Manager Raj says that I tried wearing the shoe size of 8 only. He speaks how he can run a business with this type o[censored]sed shoe. Please say your manager, without customer you cannot run business. I return back home with the same pair of shoes which is of no use to me. I have bought many product from Adidas, but now I feel so shame to use such product and poor customer handling experience. My mobile no: [protected] Store: F72, Phase II, 1st Floor, Spence Plaza, Anna Salai, Chennai-600002. ph: 42140724/25