| Address: | Company Name: Adidas, but I have purchased shoe from Flipkart | | Website: | flipkart.com |
Dear Adidas Team,
I would like to bring it to your notice that I have bought a pair of shoes from Flipkart online. I bought it on 25th Oct 2021 and started wearing that shoe from next day. but it’s very sad to say within nine months of purchase I noticed that my right shoe leather is cutting from the soul and the same shoe front part pasting is detached. (Image mentioned). I have already written or talked with Flipkart customer care but can't get any positive response. Yesterday, I was go to Adidas Outlet at Mahipalpur, New Delhi, and approached the store person and asked him for the return, he suggest to me, to file a complaint to customer care.
I have seen most of the people are used Adidas products. Then, I have purchased the first time Adidas product. I found the product unsatisfactory. I am highly disappointed by the quality of the product I bought. However, Adidas is known for its quality and comfort but it is not justifying its brand name. Hence while I am writing this to you and request you to suggest to me proper channels/ways to replace the shoe and regain my lost confidence in Adidas products as I never expected this type of quality from a well renowned, reputed, and international shoe manufacturing company.
This is my humble request to please take care of my concern as soon as possible and make provision to return my shoes. Hoping for an early and positive response. I will be thankful for your kind act.
For any queries please write on [protected]@gmail.com or make a call on [protected].
Please find the attached documents below mentioned for your kind reference -
1. Invoice
2. Details of Right shoe Images
3. Write to Flipkart with details
4. Damage Part of Shoe Image (marked in red circle)
Regards
Surbir Singh Negi
[protected]@gmail.com
[protected]
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