Adidas — Damaged/Torn shoes

Address:

122001

Hello Adidas,

I have bought adidas shoes in month of march this year of 6000 Rs. as per below mentioned details.

21 Mar '1620 Mar '16POS/ADIDAS/MEERUT/200316/17:41-Rs5, 999.00DR.

Just in 4-5 months, its sole start getting detached. I went to showroom in Meerut-250001 (from where i bought the shoes) last month (august), but they did not entertain it and even did not register a complaint. They denied to send for change or even repair.
This is not good on a part of a reputed company where customer satisfaction must be the first priority.
For the customer, who is spending his hard earned money in the name of the brand, this kind of behavior and feedback is quite annoying.

Please look in to this matter asap and do the needful.

Attached are the images of shoes, presently. Right shoe is damaged from front.

Regards
Himanshu Bana.