Adidas — Defect

Address:

122009

I bought adidas shoe on[protected] from your store at dt city centre,
Gurgaon. It is to my surprise that after wearing the shoe for just 9 months
The mesh and the lining below the mesh has started wearing/tearing off, from
The same point in both the shoes. I had noticed the same within 2-3
Months back, but ignored thinking that it might be some kind of damage or
Other issue. But when it started to wear off in other shoe also, it has
Forced me to believe that there is some manufacturing issue (Continuous
Bending of shoe from one point while walking/running). I am sure a company
Like adidas does all endurances, stress and durability tests before
Launching any model. I wore nike shoe for almost 3-4 years but never faced
This kind of issue.
I am attaching product photos and my credit card statement for reference. It
Is absolutely not desirable to through this pair of shoe after wearing it
Only for 8-9 months, because of no fault of mine. This would leave a very
Bad impression of your product in my mind always and would obviously trickle
Down to many other consumers also.

Sure you would understand it rationally and take up this matter seriously
And seek an appropriate solution to retain me as a satisfied customer of
Adidas products.

Anticipating a positive reply from your side.

Thanks and regards,
Chander agarwal
407b hamilton court
Dlf phase iv
Gurgaon
Contact - [protected]