Adidas — football shoes broken within 2 months of purchase and replacement not given

Address:

Chennai, Tamil Nadu, 600053

Football shoes purchased at anna nagar branch chennai. The studs broke within 2 months. When asked for replacement they wanted the invoice copy which we lost. When approached the showroom for invoice they saying not able to retrieve. A branded product like adidas where systems are in place cannot say they can't retrieve the bill. And because of that they denying replacement. Did not want to leave this issue and hence brought to this forum. For a shoe costing 8000 the wear and tear 2 months is too short.