Adidas — Inner Line of Shoe costing Rs. 6299 torn in 7-8 Months | Not getting any service

Address:	Ghaziabad, Uttar Pradesh, 201010
Website:	www.adidas.co.in

I bought an Adidas Shoe in April 2016 (Receipt Attached) in Ghaziabad, Adidas Store in Mahagun Metro Mall for Rs 6299 and the shoe is in great shape as its less used however the inner line is torn (Pictures attached) a few months back. Since I moved from Ghaziabad to Bangalore, I couldn't report the issue immediately as I didn't had the shoe with me firstly and then the bill. Finally I brought the of the shoe and the bill both and reported to Adidas support. They simply refused to help me out as the report was done after 3 months and that's the time they will support for replacement.

For a shoe that cost Rs. 6299 is not expected to be having a life less than a year as the ROI is not there moreover the shoe is also not too much used that concludes that the lining is of poor quality. The other pair of the shoe is fine.

Being an old Adidas customer I expect a full replacement or at-least a complete repair as per Adidas standards.

Thanks
Agni Shekhar Mandal