Adidas — My refund is stuck for 2 months

Website:

Adidas.co.in

I had placed an order from Adidas for 3 Bras and they didn't fit me, the order number is AIN00758015 and the order was picked up on 16th of May and they received the product on 18th of May. I got a mail to fill my bank details on 24th of May. It has almost been 1month, I have called multiple times only to be harassed and to listen from them one complain that they have not been updated by warehouse but I kept telling them while everything was taken, it isn't my lookout. My refund was promised so many times, but no update, no mails, no calls, I called to be harassed again and again. The amount of Rs. 3060 is stuck with Adidas and the Bras are there with them as well. Please help me with this issue. Now they are disconnecting calls on face, and they are back to their first excuse saying warehouse didn't update. I had received 3 mails saying my refund is initiated but it's been more than 14 days, i received nothing yet. Please help.

Thank you.
Ashmita Bose
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