Adidas — Non supply of order placed

Address:

Roshan Lal Koul, D-51, Aishwaryam Appt, Plot No.17, Sector-4, Dwarka-110078 Delhi.asov

This is to inform you that i ordered for purchase of 2 shoes vide order no.[protected] dated 27th september 2020. Since then i am waiting for receipt of the supply order.
I was given to understand that the delivery agency has falsely shown refusal of delivery which they never presented to me. As i am living in a society flat and there is every recording of visitors in cctv.
I being senior citizen do not go out these days and am always in home only.
Please investigate the matter and take appropriate action against the delivery agency for reporting false information.
It is once again requested to please ensure that my supply order is completed at the earliest.
A line in reply willhighly be appreciated.