Adidas — Not received replacement

Address:

Patna, Bihar - 800001

I brought a shoe for my son dated 6 Jan 23 from Adidas showroom, Marda Collections pvt ltd, unit ccpt60103 & 0104, FF, Block City Centre Mall, lodipur patna but shoes got damaged within 2 month. I have deposited it at showroom for replacement approval dated 12 Mar 23. when visited at shop but same shoe were not available, sales person suggested to buy another shoe/ product which will avaialbe only when i will add more money but it is not possible due low income. Request you to either arrange same model or refund money.
I am shocked how such a big brand can breach the trust of people by giving wrong product.