Adidas — Not refunding money, been more than 1 month

Return pickup was done on 3rd May, executive on 10th May confirmed over call that both the shoes have reached our warehouse on 6th May.

Have contacted customer care number more than 15 times for the refund, all they reply is "we have escalated your case"

I am not getting refund and its highly disappointing.

Customer care number/service is the frustrating, it sometimes even takes 30 mins to connect with your executive.

All i want is my Refund of Rs. 3200 and these guys to stop cheating their customers..

Order Number: AIN00724866