[Resolved] Adidas — Online Payment done via Debit Card but order not confirmed on Adidas India Website

[Resolved] Adidas — Online Payment done via Debit Card but order not confirmed on Adidas India Website

S san8888 Oct 5, 2022

On October 5th, I made an order on the Adidas India Website (https://www.adidas.co.in/) at 12:54 PM IST. I paid online using a debit card and the money has been deducted from my account. But it says payment failed on the website and I did not receive any confirmation mail/message regarding the order. Thus, I shall need a refund for this. Regards +2 photos Was this information helpful? No (1) Yes (3)
Oct 10, 2022 Complaint marked as Resolved Oct 05, 2022 Updated by san8888 Tried to place the order again in the evening using the debit card. But this time i tried it via the Adidas android app. It said there was a problem placing the order. But again the money was deducted from my account. Would need refund of both transactions now. Regards
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Iswarya Reddy

Nov 4, 2022

Today. I made an order on adidas app at 12:18 AM

paid online using a debit card and the money has been deducted from my account. But it says payment failed on the app and I did not receive any confirmation mail/message regarding the order.

Thus, I shall need a refund for this.

Regards