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[Resolved]  Adidas — Online Payment done via Debit Card but order not confirmed on Adidas India Website

On October 5th, I made an order on the Adidas India Website (https://www.adidas.co.in/) at 12:54 PM IST.

I paid online using a debit card and the money has been deducted from my account. But it says payment failed on the website and I did not receive any confirmation mail/message regarding the order.

Thus, I shall need a refund for this.

Regards
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Oct 10, 2022
Complaint marked as Resolved 
Oct 05, 2022
Updated by san8888
Tried to place the order again in the evening using the debit card. But this time i tried it via the Adidas android app. It said there was a problem placing the order. But again the money was deducted from my account.

Would need refund of both transactions now.

Regards

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Today. I made an order on adidas app at 12:18 AM

paid online using a debit card and the money has been deducted from my account. But it says payment failed on the app and I did not receive any confirmation mail/message regarding the order.

Thus, I shall need a refund for this.

Regards

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